Rate · 4 hours ago
Associate Loan Officer
United States
Full-time
Remote
Senior Level
5+ years expRate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. They are seeking an experienced, licensed Associate Loan Officer to support a high-producing Senior Loan Officer, ensuring a smooth process for clients and managing loans from application through closing.
Consumer LendingFinanceFinancial ServicesLendingMortgagePersonal FinancePropTech
Responsibilities
Take ownership of loans from application (handoff) through CTC, including borrower communication, documentation collection, and condition management
Perform licensed origination activities, including borrower consultations, discussing programs/options, and guiding borrowers through next steps
Review applications (1003) for completeness and accuracy; identify missing items and potential issues early
Coordinate with processing, underwriting, and closing/title to clear conditions and keep timelines on track
Provide consistent updates to borrowers and referral partners (realtors, builders, attorneys/title)
Maintain accurate CRM/LOS notes, tasks, and pipeline status for transparency and compliance
Originate and manage self-sourced loans from lead through closing
Client Communication: Conduct initial calls with new clients to review their goals and explain our process. You'll also handle basic client questions and provide support throughout the process, including guiding them through application instructions
Document Management: Scrub and review client applications, follow up on necessary documents, and meticulously organize and save all borrower files
Loan Qualification: Assess if a borrower qualifies for a loan or if they require a co-mortgagor. When a client qualifies, you will be responsible for completing a pre-approval letter (PAL) on the same day as the application is received, when necessary
Team Support: Coordinate with real estate agents and buyers, scheduling calls for senior team members as needed. You'll also track and manage leads, providing status reports to the team
Administrative Tasks: Proactively follow up with leads via phone and email and handle other administrative duties to keep the team organized and efficient
Qualification
Required
Active NMLS license required (must be eligible to perform licensed mortgage origination activities)
Exceptional verbal and written communication skills are essential for interacting with clients and real estate agents
You must be highly organized, detail-oriented, and capable of managing multiple tasks and deadlines, including pipeline management skills
A flexible and proactive team player who is self-motivated and enjoys working behind the scenes to help others succeed. Detail-oriented and responsive in a fast-paced, remote environment
The ability to maintain strict confidentiality with all clients personal and financial information
Tech-savvy and eager to learn new systems. Must be comfortable with a deadline-driven environment and able to remain calm under pressure
5 to 10 years of mortgage banking experience, including loan origination and/or LOA (Sales Assistant) experience
Benefits
Eligibility to participate in a company-sponsored 401(k)
Vacation benefits
Eligibility for medical, dental, vision, and prescription drug benefits
Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
Life insurance and death benefits
Critical care insurance
Personal accidental insurance
Commuter benefits
Pet insurance
Certain time off and leave of absence benefits
Well-being benefits (e.g., employee assistance program)
Other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)
Company
Rate
Rate is a mortgage company that provides mortgage-related services and solutions.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
THL
2017-12-14Private Equity
Leadership Team
Victor Ciardelli
President & CEO
Ramesh Sarukkai
CPO & CTO
Recent News
2025-12-25
2025-12-04
2025-12-03
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