McFarlin Stanford · 1 day ago
Commercial Landscape Division Manager
Long Lake, MN
Full-time
Onsite
Senior Level
$75K/yr - $95K/yr
5+ years expMcFarlin Stanford is launching a new Commercial Maintenance & Enhancement Division, and they are seeking a Maintenance Account Manager to lead this initiative. The role involves developing new business, managing client relationships, and overseeing operational excellence across various commercial landscape accounts.
Management Consulting
Hiring Manager
Colin Adams
Responsibilities
Lead the establishment and manage all aspects of the new Commercial Maintenance & Enhancement Division
Support the Operations Manager and Supervisors in ensuring successful execution of snow services for clients within the Account Manager’s portfolio
Develop and implement operational systems, pricing strategies, and workflow processes
Collaborate with Leadership to create growth strategies that meet annual revenue, quality and margin goals
Support and Champion the recruitment, onboarding, and training of field personnel as the division expands
Maintain alignment with company Core Values and ensure the companies brand is represented with excellence
Prospect, qualify, and close new commercial maintenance, enhancement, and snow contracts
Prepare detailed proposals and renewals in a timely manner, ensuring scope and pricing accuracy
Exceed annual sales goals through proactive pipeline management and relationship building
Represent company professionally at all client meetings, networking events, and site visits
Identify and sell enhancement opportunities (including but not limited to: mulch, planting, color rotations, irrigation, turf care, repairs, hardscape, etc.) on existing and prospective accounts
Serve as the primary point of contact for all assigned accounts
Ensure client satisfaction through regular property inspections, timely communication, and prompt resolution of service issues
Maintain and manage an annual portfolio valued at $750K+ maintenance, $375K+ enhancements and $500k+ snow
Oversee contract renewals, invoicing accuracy/promptness, and timely payment follow-up
Proactively identify opportunities for improvement, upselling, and client retention
Assist in scheduling and managing maintenance operations including mowing, pruning, fertilization, seasonal cleanups, and enhancements
Conduct pre-visit site inspections and provide clear task lists for crews
Perform post-visit quality checks to ensure company standards are met
Support crews with material acquisition, organization, and equipment readiness
Maintain accountability for job cost controls, labor productivity, and safety standards
Ensure yard, trucks, and trailers are organized, safe, and operational
Train on, exemplify and reinforce company policies, procedures, and culture of excellence among field staff
Ensure client expectations are understood by Operations Manager and Field Staff
Oversee assigned snow routes and assist Operations Manager with seasonal snow operations
Coordinate staffing, equipment logistics, and route efficiency during snow events
Serve as on-call leader during storm operations, including plowing, salting, and de-icing
Conduct pre and post service site audits to ensure the site safety and contract expectations have been met. Relay to Operations Manager
Manage snow billing, service logs, and client communications throughout the season
Partner with leadership to build division scorecards, KPIs, and performance reporting
Assist in marketing initiatives, industry events, client communications, and brand representation
Continually assess division performance, recommending process and profitability improvements
Uphold and reinforce companies Core Values: Teamwork, Integrity, Excellence, Creativity, and Respect
Qualification
Required
Minimum 5 years of experience in commercial landscape maintenance and account management
Positive can do attitude with a strong sense of drive to establish and grow our new Maintenance and Enhancement Divisions
Proven record of managing $750K+ in annual contract revenue
Strong understanding of horticulture, seasonal maintenance operations, and snow removal management
Exceptional communication, organization, and client relationship skills
Proficiency with Microsoft Office, CRM systems and industry software (Aspire, Property Intel or equivalent)
Valid driver's license with clean record
Ability to lift up to 50 lbs and work outdoors in variable weather conditions
Availability for flexible hours, including early mornings, evenings, and weekends as needed
Preferred
Bachelor's degree in Horticulture, Business, or related field
Bi-lingual (English/Spanish) strongly preferred
Experience with Property Intel, Aspire, Ninety.io, EOS (L10 Meetings)
Strong presentation and negotiation skills with ability to close high-value contracts
Benefits
Commission
Company
McFarlin Stanford
McFarlin Stanford is a dynamic team of business executive recruiters with international & domestic experience in C-Level Management.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Elizabeth Helton
Chief Financial Officer
Chris Psencik
Partner & Vice President
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