SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED · 7 hours ago
Customer Service Administrator
El Paso, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expSanmina Corporation is a leading integrated manufacturing solutions provider recognized for its technology leadership. The Customer Service Administrator will interact with customers and sales representatives to manage service functions, process returns, and maintain records while ensuring efficient communication and document management.
Electrical & Electronic Manufacturing
Responsibilities
Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges
Updates databases with status of returned materials issues and accounts for returns inventory
Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules
Ensure service information accessible by sorting and filing documents/forms
May schedule field service repair calls. Handles requests for additional company materials
Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems
Responsible for all administrative aspects of the program including maintaining backlog and forecast in MRP system
Works closely with the Program Manager and with various departments
Qualification
Required
Associates Degree
Up to 2 years experience in customer service, order processing or equivalent experience
Ability to follow oral and written guidelines
Excellent communication skills, both written and verbal
Fast and accurate data entry skills
Excellent organizational skills
Proficient in MS Office
Willingness to learn, takes initiative and offers improvement ideas
Preferred
Oracle experience a plus
Company
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED
SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED is a machinery company based out of Tamil Nadu, India.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase