Impact Property Solutions · 19 hours ago
IT Manager
Impact Property Solutions has been serving multifamily properties since 1988, focusing on customer service and quality installation of flooring. They are seeking an experienced IT Manager to lead and scale the IT department, ensuring that technology aligns with the company's goals and operational needs.
Construction
Responsibilities
Lead, manage, and mentor the IT team, establishing clear roles, responsibilities, performance expectations, and career development paths
Own IT operations, including service delivery, escalation management, documentation, and continuous process improvement
Provide Tier 2/3 escalation support while ensuring the team is equipped and trained to resolve issues efficiently
Develop and enforce IT policies, standards, and best practices across the organization
Partner directly with company executives and senior leadership to understand business objectives and translate them into effective technology solutions
Advise leadership on technology risks, opportunities, costs, and tradeoffs to support informed decision-making
Ensure IT priorities, roadmaps, and investments align with company strategy, growth initiatives, and operational needs
Serve as the primary point of accountability for IT performance, reliability, and user experience
Administer Microsoft 365 as an enterprise platform, including Microsoft Entra ID, Exchange, Teams, OneDrive, and SharePoint
Lead identity, access, and conditional access strategies using Microsoft Entra ID
Manage endpoint provisioning and lifecycle using Microsoft Intune, including Intune Autopilot for device deployment and Intune MDM for device compliance, configuration, and security
Oversee device management for Windows, iOS, and Android platforms
Monitor system health, security, and availability, ensuring stable, scalable, and highly available services
Ensure backup, disaster recovery, and security controls are implemented and maintained
Manage networking across corporate and remote locations using Meraki and Cisco hardware and software
Lead the design, configuration, deployment, and maintenance of on-premise and cloud infrastructure, including servers, storage, security, networking, and telecommunications
Coordinate with vendors, service providers, and ISPs to ensure service quality, uptime, and cost effectiveness
Own and maintain the IT strategy and technology roadmap, reviewing and updating regularly with executive leadership
Evaluate new and emerging technologies, recommending solutions that improve efficiency, security, scalability, and employee productivity
Lead system upgrades, platform improvements, and new technology implementations with minimal business disruption
Promote adoption of technology through planning, communication, and collaboration with business teams
Act as the central liaison between IT, executives, department leaders, and end users
Clearly communicate IT initiatives, timelines, risks, and outcomes to technical and non-technical stakeholders
Support change management efforts to ensure smooth adoption of new systems and processes
Perform other related duties as assigned
Qualification
Required
Proven experience managing an IT department and leading technical teams
Strong executive communication and stakeholder management skills
Deep understanding of Microsoft 365, Microsoft Entra ID, Intune (Autopilot and MDM), networking, and modern security practices
Ability to balance strategic planning with operational leadership
Excellent organizational, analytical, and problem-solving skills
Strong interpersonal skills with a collaborative, service-oriented mindset
Clear understanding of how technology enables and supports business goals
Company
Impact Property Solutions
Impact Property Solutions provider of quick-turn flooring and countertop replacement services to multifamily owners and operators.
Funding
Current Stage
Growth StageRecent News
Mergers & Acquisitions
2025-11-06
Company data provided by crunchbase