Manager, Customer Relationship Management jobs in United States
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X-energy · 20 hours ago

Manager, Customer Relationship Management

X-energy is focused on growing its customer base by developing and managing relationships with prospective and existing customers. The Manager of Customer Relationship Management will support customer engagement, qualification, and business capture planning to achieve the company's development goals.

Clean EnergyCleanTechEnergyNuclearRenewable Energy

Responsibilities

Build and maintain strong, ongoing relationships with assigned potential and existing customers
Support planning and execution of customer engagement opportunities, including meetings, presentations, workshops, and formal responses to RFIs/RFPs
Gather and communicate customer insights, needs, and priorities to internal stakeholders including engineering, licensing, commercial, and executive teams
Develop and deliver tailored customer value propositions in coordination with cross-functional teams
Assist in implementing the customer relationship management (CRM) plan for key accounts
Track and manage customer communications and action items in alignment with business development objectives
Coordinate logistics and content for customer meetings, site visits, and key milestone events
Support the development of capture strategies and business cases for new customer opportunities
Contribute to proposal development and related business development deliverables
Maintain awareness of nuclear industry trends and regulatory environment relevant to customer interests
Ensure compliance with company policies and applicable nuclear export control regulations
Maintain professional demeanor and behavior at all times in all forms of communication
Perform other duties as assigned by manager

Qualification

Customer Relationship ManagementNuclear industry experienceSales cycle experienceTechnical proposal developmentBachelor's degreeLogistics coordinationCommunication skillsTeam collaboration

Required

Bachelor's degree in engineering, business, or a related technical field
Typically, ten years of experience in the nuclear energy, electric power generation, industrial energy, or heavy manufacturing sectors
Experience with sales cycles in complex, regulated industries such as nuclear power, utilities, or process industries
Experience supporting or developing responses to RFIs, RFPs, and technical proposals

Benefits

401K plan with an employer match
Medical/Dental /Vision Insurance
Life and Disability Insurance
Paid Time Off
Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees

Company

X-energy

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X-energy is a nuclear energy company that develops small modular nuclear reactors and nuclear fuels for clean energy generation.

Funding

Current Stage
Late Stage
Total Funding
$1.71B
Key Investors
Jane Street CapitalPittco ManagementDepartment for Energy Security & Net Zero
2025-11-24Series D· $700M
2025-03-05Private Equity· $22.8M
2024-10-16Series C· $700M

Leadership Team

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J. Clay Sell
Chief Executive Officer
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Robert Taylor
Vice President, Regulatory Affairs and Licensing
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Company data provided by crunchbase