Paramount Fence · 21 hours ago
Director of Sales and Installation
Paramount Fence is a leading, award-winning fence contractor serving Southeast Michigan. They are seeking a hands-on, execution-focused Director of Operations (Sales & Installation) to lead day-to-day performance across sales execution, estimating accuracy, installation quality, and customer satisfaction.
Building MaterialConstructionManufacturing
Responsibilities
Own end-to-end operational performance across sales, installation, and service
Drive gross margin improvement through better estimating, labor efficiency, material planning, and rework reduction
Manage subcontractor utilization, productivity, quality, and compliance
Partner with leadership on forecasting, capacity planning, and growth initiatives
Oversee the sales process to ensure accurate scope, pricing discipline, and clean handoffs to operations
Improve close rates while protecting margin and install feasibility
Ensure CRM and project data accuracy to support visibility and decision-making
Ensure projects are delivered on time, on budget, and to Paramount’s quality standards
Enforce OSHA and company safety standards across crews and job sites
Reduce callbacks, warranty work, and customer escalations through process and accountability
Lead, coach, and develop sales, operations, and installation teams
Set clear expectations, KPIs, and performance accountability
Build a culture of ownership, continuous improvement, and pride in workmanship
Elevate the customer experience from estimate through final install
Act as escalation point for complex or high-visibility projects
Protect Paramount’s reputation through consistent execution
Qualification
Required
5+ years of leadership experience in fence, construction, or exterior services operations
Direct experience managing subcontractor installation models
Proven ownership of sales execution and/or installation performance
Strong understanding of job costing, margins, and operational KPIs
Working knowledge of OSHA safety standards and field operations
Comfortable leading teams, resolving issues, and making decisions quickly
Fence Operations Management: 1 year (Required)
Preferred
Experience in a multi-branch or growth-oriented operation
Background in residential and/or light commercial fencing
Experience improving operational discipline in a growing company
Familiarity with Buildertrend, HubSpot, or similar CRM / project management platforms
Strong Excel and reporting skills for performance tracking
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance