Service Delivery Coordinator jobs in United States
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Milestone Technologies, Inc. · 14 hours ago

Service Delivery Coordinator

Milestone Technologies is a global IT managed services firm that partners with organizations to drive digital transformation and innovation. The Data Center Service Coordinator role involves supporting the Data Center leadership team with day-to-day operational needs, coordinating client meetings, and assisting with data reporting and employee onboarding/offboarding processes.

Application Performance ManagementConsumer ElectronicsInformation Technology

Responsibilities

Assist Service Delivery Executive and Leadership across client accounts
Point of contact for administration requests for team resources, facilitating questions, and needs
Coordinate client monthly and quarterly syncs, service review meetings, and capturing notes/action items
Oversee recruiting activities across client accounts including opening and tracking positions Request/Resolve new hire onboarding/provisioning, including through the client portal
Ensure completion of employee offboarding and equipment return Data and reporting responsibilities to include ‚assist leadership with tracking, gathering, and assembling data into digestible format, supporting creation and delivery of presentations
Collaborate with cross-functional team members and Milestone HDQ
Assist leadership in preparing confidential data for decision-making

Qualification

Microsoft SuiteAgile EnvironmentProblem-solvingOrganizational SkillsCommunication Skills

Required

HS Diploma or GED
Demonstrated proficiency in Microsoft Suite (Word, Excel, PowerPoint)
Works Well in an Agile and Scaling Environment
Innovative problem-solving skills
Outstanding detail-oriented and organizational skills are a must
Self-starter with demonstrated ability to work independently, be resourceful, and set priorities appropriately
Clear and effective communication, interpersonal skills, and ability to work well in a collaborative global environment

Preferred

2+ years of office management/employee experience, or equivalent

Company

Milestone Technologies, Inc.

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Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

Funding

Current Stage
Late Stage
Total Funding
$42.5M
Key Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M

Leadership Team

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Sameer Kishore
President and Chief Executive Officer
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Mayank K Agrawal
Chief Financial Officer
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Company data provided by crunchbase