Atrium Health · 12 hours ago
Patient Service Representative - Atrium Health Corporate PRN
Charlotte, NC
Part-time
Onsite
New Grad, Entry Level
$22/hr - $22/hrAtrium Health is a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. They are seeking a Patient Service Representative who will be responsible for registering patients, verifying insurance coverage, coordinating with scheduling departments, and handling patient inquiries in a fast-paced environment.
Health CareHospitalMedical
Responsibilities
Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services
Verifies insurance coverage and obtains authorization for all services that requires authorization, pre-certification, and/or referral
Coordinates with patients and scheduling departments to reschedule procedures until authorization or patient payment can be arranged. Requests upfront payment of deposits from responsible party
Updates schedule for cancellations, rescheduling, and other changes on an ongoing basis
Fills critical short term vacancies in designated areas
Registers and interviews patients, completes pre-admissions, and ensures information accuracy
Handles routine patient inquiries and issues
Works closely with other areas including departments and physician offices
Greets patients and processes them through to the appropriate area
Qualification
Required
High School Diploma or GED required
Accurate spelling and attention to detail required
Must be able to key 40 wpm
Excellent communication skills and customer services skills required
Preferred
Bachelor's Degree preferred
Knowledge of patient registration, insurance, and hospital billing preferred
Medical terminology knowledge and understanding of third party reimbursement preferred
Benefits
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Company
Atrium Health
Atrium Health, part of Advocate Health, is redefining how, when and where care is delivered.
Founded in 2007Charlotte, North Carolina, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$6MKey Investors
Isabella Santos Foundation
2018-04-11Grant· $5M
2017-02-23Grant· $1M
Leadership Team
Dick Baker, IOM, CFRM
Executive Director/CEO, The HealthCare Foundation of Cleveland County
Eugene A. Woods
President and CEO
Recent News
Charlotte Business Journal
2025-02-01
Charlotte Business Journal
2025-02-01
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