SmartBear · 11 hours ago
Senior Financial Analyst
SmartBear is a company that believes in building quality software and is seeking a Senior Financial Analyst to support their Zephyr products within the Atlassian Marketplace. This role involves providing financial analysis, developing data-driven insights for strategic decisions, and collaborating with various teams to optimize financial performance.
Computer Software
Responsibilities
Provide financial analysis and forecasting for Zephyr products within the Atlassian Marketplace
Develop data-driven insights to support strategic investment decisions, pricing changes, and retention improvement to accelerate growth
Partner with GTM, product, and engineering to optimize financial performance
Maintain and enhance financial models to support billing forecasting, ARR growth targets, and long-term planning for the Zephyr product portfolio
Analyze product performance, pricing trends, and marketplace dynamics to guide decision-making across Finance, GTM, and Product teams
Own and improve financial reporting packages, dashboards, and KPIs specific to Atlassian Marketplace operations
Work closely with Sales and key channel partners to remove the friction from the Sales process
Provide data driven insights to drive more successful outcomes, including dual license extensions, deal volume insights, standardize overall operational mechanics, and analyze renewals pool dynamics
Partner with Marketing to understand the core funnel metrics, the buying journey and the key indicators to lead to the purchase decision
Collaborate closely with Product Management to assess new feature investments, product packaging scenarios, and ROI analyses
Partner with Atlassian’s Marketplace team to identify data quality issues, improve visibility (eg quote), and understand how Atlassian’ billing engine impacts our revenue mix (grace period, transaction type etc)
Partner with Customer Success and Sales to understand product usage trends and identify potential customer churn risks
Identify opportunities to improve financial processes, automation, and data integrity
Qualification
Required
5+ years of experience in financial analysis, ideally within SaaS or marketplace-based business models
Strong modeling and analytical skills with advanced proficiency in Excel and financial systems
Experience working with billing and ARR forecasting and subscription metrics
Ability to interpret complex data and communicate insights clearly to senior leaders
Experience partnering cross-functionally with GTM, Product, and Engineering teams
Preferred
Knowledge of Atlassian Marketplace metrics or other e-commerce SaaS product financials is a plus
Benefits
Performance-based bonuses for eligible roles
A generous benefits package that supports employees’ health and well-being
Promotes work-life balance through flexible time off and hybrid work options
Professional development opportunities