DNI (Delaware Nation Industries) · 12 hours ago
PC Technician (Top Secret Clearance Required)
Virginia Beach, VA
Full-time
Onsite
Mid Level
$65K/yr - $71K/yr
3+ years expDelaware Nation Industries is looking for a PC Technician to support their SITEC 3 EOM contract, which provides Operations and Maintenance services for USSOCOM. The role involves monitoring technical issues, assisting with installations, and providing solutions to ensure uninterrupted IT functionality.
Business DevelopmentConsultingInformation ServicesInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Jory Christensen
Responsibilities
Monitors and responds to technical hardware and software problems utilizing hardware and software testing, tools and techniques
Interfaces with various support service groups to ensure proper escalation during outages or periods of degraded system performance
Assists with installation of workstations and associated hardware
Applies basic knowledge of PC/LAN communications hardware/software in a multi-protocol environment
Logs, validates and diagnoses customer issues, on the full range of products
Provides the customer with a solution through information gathering, analytical trouble shooting and problem research, or escalates the ticket to the appropriate resolution group
Escalates calls to agreed service levels
Installs, configures and maintains desktop and laptop PCs and peripherals such as printers
Installs and configures application and operating system software and upgrades
Troubleshoots and repairs hardware and network connectivity issues
Removes old equipment and performs data migration to new machines
Qualification
Required
Top Secret Security Clearance
Security+ or equivalent certification
Bachelor degree in a STEM field or equivalent experience
3-5 Years of Experience
Company
DNI (Delaware Nation Industries)
The DNI family consists of tribally owned companies featuring multiple HUBZone and SBA 8(a) Certified companies operating as federally recognized prime contractors providing state-of-the-art Enterprise IT services, Cybersecurity services, Research and Development, Construction, Management, and Professional services to federal and commercial clients.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jerry Kennedy
Chief Team Servant (aka President & CEO)
Jay Graham
President
Recent News
2024-02-18
Company data provided by crunchbase