Hercules Materials Holdings LLC. · 13 hours ago
Dispatcher
Warren, MI
Full-time
Onsite
Entry, Mid Level
$50/hr - $50/hr
2+ years expHercules Materials Holdings LLC. is seeking a Dispatcher to coordinate concrete delivery operations from their corporate office in Warren, MI. The role involves ensuring safety, quality, efficiency, and profitability in the delivery process while providing excellent customer service.
Construction
Hiring Manager
Brian Naidus
Responsibilities
Answers incoming calls from our plants, our drivers, and our customers
Utilizing maps (on the computer) to execute directions accurately and selecting the most efficient route possible
Process information from drivers in the field, the sales team, and our customers to make sure everyone is on the same page
Efficiently schedule drivers to meet production demands
Balancing driver hours to assure productivity and customers’ needs are met while ensuring compliance with applicable DOT laws
Maintaining radio contact and or phone contact with drivers
Assist with driver recruiting and retention
Must be willing to work long hours and weekends during the peak season (there is a lucrative incentive for weekend work)
As a Dispatcher, you will be responsible for providing quality customer service
Perform other duties assigned, or assist others in their duties as needed
Qualification
Required
2+ years' experience in concrete dispatching
An understanding of QC/QA for the ready mix concrete industry
Knowledge of concrete production equipment, processes, and maintenance programs
Excellent organizational skills, and is able to prioritize tasks and delegate when appropriate
The ability to use multiple forms of communication such as multi-line telephone system, mobile phones, two-way radios, emails, and other forms of communication methods
The ability to multi-task while being detail oriented
Strong analytical and problem solving skills
Union contract knowledge
Excellent written and verbal communication skills
Authoritative figure who will lead drivers daily
Benefits
401(k)
Paid vacation
Life insurance
Company
Hercules Materials Holdings LLC.
Serving Metro Detroit. Contact Us: (313)989-0425
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase