Zipline · 19 hours ago
Strategic Partner Manager, Phoenix
Phoenix, Arizona, USA
Full-time
Onsite
Mid Level
3+ years expZipline is on a mission to transform the way goods move with their autonomous drone delivery technology. As a Strategic Partner Manager, you will manage relationships with restaurant and retail partners in Phoenix, helping to launch and expand Zipline's services while identifying growth opportunities and advocating for customer needs.
DeliveryDronesElectric VehicleHome Health CareLogisticsRoboticsSupply Chain Management
Responsibilities
Collaborate with Zipline’s partners to understand their operations, identify their business objectives, and develop a strong day to day operating partnership
Work cross-functionally to launch and expand Zipline’s service to partners, identify & solve challenges, and drive continuous improvement
Establish regular communication with the local management at our restaurants and retail partners sites - building a trusted relationship and deep rapport
Gather customer insights, analyze data, and report relevant findings to both identify growth opportunities as well as guide our product roadmap
Proactively engage with customer stakeholders to build long-lasting trust
Advocate for customer needs to help drive product and service improvements, ensuring that our business is developing with our customers as a top priority
Qualification
Required
3+ years of experience in partner success, customer success or field operations - ideally in a delivery marketplace, retail, restaurant or ecommerce environment
Demonstrated experience working collaboratively in cross-functional teams
Demonstrated experience of pragmatic problem solving and driving initiatives
Ability to build trust quickly because you are authentic, direct, and have strong empathy for customers
Organization and analysis - you use data to make decisions
Confident presenting complex solutions in a way that inspires your audience
Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants
A focus on continuous learning - it's how we made it this far!
Benefits
Equity compensation
Discretionary annual or performance bonuses
Sales incentives
Benefits such as medical, dental and vision insurance
Paid time off
And more
Company
Zipline
Zipline designs, manufactures, and operates drones to deliver vital medical products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.92BKey Investors
Tiger Global ManagementU.S. Department of StateScottish Mortgage Investment Trust
2026-01-21Series Unknown· $600M
2025-11-25Grant· $150M
2024-06-01Series G· $350M
Leadership Team
Keller Rinaudo Cliffton
Co-founder & CEO
Keenan Wyrobek
Founder, CTO and Product Architect
Recent News
2026-01-23
felicis.com
2025-12-26
Company data provided by crunchbase