Customers Bank · 14 hours ago
Head of Data Governance & Quality
Melville, NY
Full-time
Onsite
Director/Executive
$225K/yr - $225K/yr
10+ years expCustomers Bank is a super-community bank focused on delivering memorable customer experiences. As the Head of Data Governance and Quality, you will lead the bank’s efforts to establish a comprehensive data governance framework and ensure the quality, accessibility, and privacy of data across the organization.
BankingCommercialFinancial ServicesVenture Capital
Responsibilities
Lead Data Governance Strategy: Develop and implement an enterprise-wide data governance framework that establishes data ownership, stewardship, and accountability across the bank. Establish policies and standards that address data governance and management including data lifecycle management, data classification, data quality and security
Data Quality Assurance: Oversee the data quality management process, ensuring data is accurate, complete, and reliable across critical business domains. Use a risk-focused approach for documenting, tracking and reporting data quality issues
Promote Data Accessibility and Lineage: Enhance data accessibility while ensuring robust data lineage documentation and transparency across the data lifecycle
Foster a Data-Driven Culture: Champion a data-informed culture by engaging with leadership and business units to promote best practices in data usage and stewardship
Ensure Data Privacy Compliance: Collaborate with the Chief Information Security Officer (CISO) and Legal teams to enforce data privacy regulations where appropriate, including GDPR and CCPA
Build Strong Partnerships: Work closely with IT, Risk, Compliance, and Analytics teams to embed data governance practices into daily operations and strategic initiatives. Collaborate with system owners, data entry functions, BSA/AML team to understand, map and establish best data practices that ensure consistent, accurate, and complete data in end-to-end data movement
Develop KPIs for Data Quality: Create metrics and performance indicators to track data quality improvements and drive accountability across the organization
Educate: Create learning programs not only for Data owners and Data stewards, but for the institution on the Data Governance Framework and program
Qualification
Required
Bachelor's degree in Data Science, Information Systems, Business, or related fields
10+ years of experience in data governance, data quality, or data management
Proven track record of implementing data governance frameworks and leading data quality initiatives including implementing and driving change management of enterprise data quality tools
Strong understanding of regulatory compliance related to data privacy and security (GDPR, CCPA, BCBS 239)
Extensive experience leading cross-functional teams and senior stakeholders to drive outcomes collaboratively
Ability to promote a data-informed culture through engagement, training, and communication
Proficiency and hands on experience configuring and implementing data governance and data quality tooling
Collaborates and communicates with regulators and internal/external auditors on our program, framework and our data governance journey
Preferred
Advanced degree or certifications (e.g., CDMP, DAMA)
Preference for financial services experience
Experience standing up and driving the successful adoption of an industry leading Data Quality tool (e.g., Informatica, Collibra, Purview)
Company
Customers Bank
Customers Bank offers commercial, consumer, and specialty banking services.
Founded in 1997Washington, District of Columbia, USA
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$357.95M2025-09-03Post Ipo Equity· $150M
2019-12-10Post Ipo Debt· $74.75M
2014-12-30IPO
Leadership Team
Philip Watkins
Chief Financial Officer
Robert Fischer
Senior Vice President, Regional Chief Lending Officer
Recent News
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2026-01-18
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