KnowBe4 · 12 hours ago
Snr. Director, Strategic Initiatives (Hybrid)
Clearwater, Florida, United States
Full-time
Hybrid
Director/Executive
8+ years expKnowBe4 is a leading cybersecurity company focused on human risk management. The Snr. Director, Strategic Initiatives will partner with leadership and marketing teams to execute strategic initiatives, ensuring alignment and measurable outcomes across the organization.
ComputerCyber SecurityNetwork SecuritySecuritySoftware
Responsibilities
Establish, run, and continuously improve the operating rhythm, including leadership meetings, business reviews, planning cycles, offsites, and strategic forums
Own agendas, decision logs, action tracking, and follow-through to ensure leaders remain aligned and execution stays on track
Develop and maintain a clear, strategy narrative aligned to the corporate strategy, including priorities, operating model, success metrics, and rationale (“the why”)
Create and manage core strategy artifacts (executive-ready decks, one-pagers, leader toolkits) to enable consistent communication and decision-making across the organization
Lead high-impact, cross-functional initiatives end-to-end—from intake and prioritization through execution and measurable outcomes
Define scope, success metrics and KPIs, milestones, dependencies, risks, and change management plans
Maintain accountability for initiative impact on customer adoption, retention, renewals, and long-term value realization
Own internal planning across a function, including leadership updates, daily briefing and all hands, change communications, FAQs, and other materials
Ensure clarity, consistency, and adoption of priorities, new motions, and operating changes
Partner with Marketing, Product, and Revenue leaders to plan and execute targeted communications to existing customers (e.g., product updates, best practices, value and security updates, change notices)
Develop assets such as templates, talk tracks, and FAQs to support consistent, high-quality customer outreach
Coordinate across Operations, Sales, Product, Support, and Marketing to align priorities, unblock execution, and ensure a cohesive customer experience
Serve as the delegate for select initiatives, with authority to align stakeholders, escalate issues, and drive timely resolution
Prepare concise, decision-oriented materials for the leaders
Support executive readiness for operating reviews, planning sessions, and critical internal and external meetings as needed
Qualification
Required
8–12+ years of experience in strategic initiatives, business operations, strategy & operations, communications, or chief-of-staff-style roles, ideally supporting Customer Success, Revenue, or GTM organizations in a B2B SaaS environment
Demonstrated success leading cross-functional initiatives tied to customer adoption, retention, renewals, and expansion
Exceptional communication skills, with the ability to craft clear narratives, build executive-ready materials, and influence senior stakeholders
Strong program leadership skills, including initiative prioritization, milestone planning, risk management, and outcome measurement
Proven ability to thrive in fast-paced, scaling environments with ambiguity, competing priorities, and high expectations
Highly organized, detail-oriented, and comfortable operating with significant autonomy and accountability
G-suite
AI-tools (for operational efficiency)
content creation tools (ie Canva, video editing)
Benefits
Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses
Company
KnowBe4
KnowBe4 is a security platform for security awareness training and simulated phishing attacks.
1001-5000 employees
H1B Sponsorship
KnowBe4 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (5)
2022 (2)
2021 (5)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.15BKey Investors
Kohlberg Kravis RobertsGoldman Sachs Growth EquityElephant
2025-06-24Debt Financing· $1.46B
2023-06-12Debt Financing· $300M
2022-10-12Acquired
Leadership Team
Mark Patton
Chief Technology Officer
Carolin Kroenert
Vice President Sales EMEA
Recent News
2026-01-20
Company data provided by crunchbase