CSC · 9 hours ago
Tenant Experience Coordinator
112 S. French Street, Wilmington, DE, 19801, US
Full-time
Onsite
Entry, Mid Level
2+ years expCSC is Delaware's premier coworking space, dedicated to providing an inspirational office environment for startups and independent professionals. The Tenant Experience Coordinator will focus on enhancing member satisfaction, planning community events, and managing facilities to foster a welcoming atmosphere.
ConsultingLegal
Responsibilities
Create a friendly environment to facilitate high member satisfaction
Plan and launch community initiatives establishing connections between different organizations via member introductions, leading networking events, and helping manage communications through digital platforms
Expand our community outreach
Foster a sense of inclusivity where fresh ideas are welcome
Be knowledgeable about our membership requirements and guidelines. Explain our policies to members, as necessary
Assist new member onboarding and member moves
Ensure all technology is in working order and ensure our facilities look professional at all times
Build a calendar of coworking events that engages all stakeholders:
Members: Educational (e.g., lunch/learns) and appreciation events
Local community: Identify outside organizers to use our event space
Manage to the allotted budget
Oversee special events end-to-end
Promote new initiatives and expand our memberships
Conduct tours for prospective members
Maintain a positive relationship with key vendors
Contact with community leaders to generate interest
Manage all building operations to the satisfaction of members
Maximize uptime and availability of key facilities assets like our Wifi network, social cafe, printers/copiers
Ensure members are aware of issues that may impact them
Make recommendations on new features that will entice new members
Manage maintenance tickets for repairs to the facility and key equipment
Be aware of member safety and emergency preparedness
Qualification
Required
2+ years of experience in sales, customer service, or concierge service role
Demonstrated project management skills
Tech savvy and willing to learn new and innovative programs to respond to customers' needs
Proven results managing corporate social media campaigns
Experience with written content generation in a business environment
Passion for Delaware and our entrepreneurial community
Fluent in English. The ability to speak Spanish is a plus
High-level ethics, empathy, and dependability
Benefits
Annual success-sharing bonuses or commission plans based on individual performance
Company
CSC
CSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across fund strategies, capital markets transactions in public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Salafatinos
CFO
E.J. Dealy
Chief Financial Officer and Executive Vice President of Corporate Development
Recent News
2025-11-19
2025-11-04
Company data provided by crunchbase