Capital One · 13 hours ago
Business Director, Community Impact and Investment - LOB Advisory
Richmond, VA
Full-time
Onsite
Mid, Senior Level
$230K/yr - $263K/yr
7+ years expCapital One is a leading financial services company, and they are seeking a Business Director for Community Impact and Investment. This role involves leading a team to drive business value and social impact by leveraging data and research insights while collaborating with various teams to inform business decisions and philanthropic strategies.
Financial Services
Responsibilities
Strategic leadership: Contribute to business and philanthropic strategies that will drive growth, profitability, competitive success, and community impact for Capital One in the face of shifting consumer and regulatory behavior
Function ownership: Have ownership for this key function. Strategic planning with a 12-18 month horizon at minimum
Leadership: Manage and develop a team of analysts and strategists. Coaching and mentoring associates throughout the organization with a goal of making Capital One a rewarding stop on their career journey
Product: Inform new product and pricing strategies for products that are part of the Community Benefits Plan (e.g. Ventures Lending)
Credit Risk: Support LOB teams in driving step-change improvements in credit performance by connecting drivers of future consumer credit trends to a deep understanding of community trends and conditions, to inform risk models, and test hypotheses using rigorous monitoring and analysis
Execution: Coordinate across lines of business to manage and sequence delivery of CBP aligned products and inform and enable the delivery of a broad portfolio of community investments
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation
Strong business judgment, leadership and integrity: He/she should be a collaborative problem solver and a tenacious decision maker, able to contribute to and be informed by the wisdom of the crowd
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication and stakeholder management skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Qualification
Required
Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 7 years of experience in analysis
Strategic leadership: Contribute to business and philanthropic strategies that will drive growth, profitability, competitive success, and community impact for Capital One in the face of shifting consumer and regulatory behavior
Function ownership: Have ownership for this key function. Strategic planning with a 12-18 month horizon at minimum
Leadership: Manage and develop a team of analysts and strategists. Coaching and mentoring associates throughout the organization with a goal of making Capital One a rewarding stop on their career journey
Product: Inform new product and pricing strategies for products that are part of the Community Benefits Plan (e.g. Ventures Lending)
Credit Risk: Support LOB teams in driving step-change improvements in credit performance by connecting drivers of future consumer credit trends to a deep understanding of community trends and conditions, to inform risk models, and test hypotheses using rigorous monitoring and analysis
Execution: Coordinate across lines of business to manage and sequence delivery of CBP aligned products and inform and enable the delivery of a broad portfolio of community investments
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation
Strong business judgment, leadership and integrity: He/she should be a collaborative problem solver and a tenacious decision maker, able to contribute to and be informed by the wisdom of the crowd
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication and stakeholder management skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Preferred
Master's Degree
2+ years of experience in financial services
1+ year of experience in consulting
3+ years of experience in people management
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
H1B Sponsorship
Capital One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (723)
2024 (488)
2023 (545)
2022 (909)
2021 (672)
2020 (944)
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase