National Domestic Violence Hotline · 11 hours ago
Communications Manager
Austin, TX
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expThe National Domestic Violence Hotline is dedicated to supporting survivors of domestic violence, and they are seeking a Communications Manager to develop survivor-centered brand strategies and media responses. This role involves content creation, media relations, and internal communications to enhance the organization's outreach and engagement with diverse audiences.
ConsultingPublic Relations
Responsibilities
Content creation and digital strategy: Research, plan, create, and evaluate multimedia content across all platforms (website, blogs, infographics, social media). Develop strategies to drive website traffic and connect survivors to advocates, services, and resources in partnership with communications team
Media relations: Lead day-to-day media relations (proactive and reactive), triage media inquiries with our external PR firm, develop press materials, and conduct regular analysis of earned media and PR firm performance
Digital collaboration: Partner with the social media manager on content strategies and launching an influencer program. Research and implement new tools to enhance our digital presence and reach key audiences
Funder compliance: Support communications, marketing, and awareness campaigns to meet all funder (federal and private) goals and performance targets within funding periods
Internal communications: Lead internal communications efforts, including newsletter content, presentations, all-staff emails
Equity and engagement: Identify survivor gaps in communications strategies and increase resources and engagement, with a focus on underserved communities
Data collaboration: Work with the data team to ensure external reports are accurate, survivor-centered, and appropriately contextualized
Administrative support: Collaborate on administrative tasks and manage inquiries from general email inbox and phone lines
Qualification
Required
Bachelor's degree in communications, public relations or a related field
5 years of experience in strategic communications, content development, social media management, and/or public relations
Equivalent combination of education and experience
Strong writing ability and editing skills, and a passion for storytelling
Proficiency in Microsoft Office applications and Google applications
Experience with the Meltwater media platform
Serious attention to detail and strong time and project management skills
Highly organized and able to work independently to complete projects on deadline
Ability to interact professionally and effectively with a diverse group of fellow team members, executives, managers, external groups and subject matter experts
Ability to carry out and articulate the mission, vision, programs and purposes of the organization
Ability to be flexible, if needed, to work outside of normal business hours
Demonstrated success with supervising and mentoring entry-level communications professionals
Preferred
Candidates with experience working in the nonprofit, domestic violence or sexual assault field preferred
Demonstrated success with supervising and mentoring entry-level communications professionals preferred
Benefits
100% employer-paid medical plan option
Dental and vision insurance plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSA) for medical and dependent care
Employer-paid short-term and long-term disability insurance
Employer-paid life and accidental death & dismemberment (AD&D) insurance ($50,000 coverage)
Aflac supplemental insurance plans
401(k) retirement plan with employer match
10 days of paid vacation in your first year (increases with tenure)
14 floating holidays per year
Paid sick leave and paid parental leave
Modern Health, a mental health platform that provides confidential, on-demand support for your mental well-being through individual and group sessions, mediations and other wellness tools.
Access to Employee Assistance Program (EAP)
Nectar Rewards, a peer-to-peer employee recognition and rewards platform that helps teams celebrate wins, reinforce company values, and boost engagement.
Employee referral program
Discounted Gold’s Gym membership
Company
National Domestic Violence Hotline
National Domestic Violence Hotline is servicing through call,chat and text to the people who are suffering from domestic violence and abuse.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Katie Ray-Jones
Chief Executive Officer
Aimee Sanchez
Chief Financial Officer
Recent News
GlobeNewswire News Room
2025-03-26
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