Hecker Fink LLP · 5 hours ago
Legal Innovation and Digital Adoption Specialist
New York, NY
Full-time
Onsite
Mid, Senior Level
$135K/yr - $170K/yr
5+ years expHecker Fink LLP is seeking a Legal Innovation and Digital Adoption Specialist to drive effective adoption of the Firm’s emerging technology tools, particularly AI-enabled solutions. This role involves serving as the subject matter expert on AI capabilities, advising practice groups, developing training, and creating custom workstreams to improve efficiency.
ConsultingLegal
No H1B
Responsibilities
Design and deliver engaging training programs (live, virtual, and self-paced) on AI tools, automation platforms, and key firm technologies
Alongside the Litigation Support and IT teams, provide one-on-one support to attorneys and administrative teams adopting new digital workflows
Serve as the internal expert on the capabilities, limitations, and appropriate use of the Firm’s various AI tools—including generative AI platforms, legal-research AI, document automation, litigation support tools, and workflow automation technologies
Evaluate user requests and advise on the best tool or workflow for the task
Track feature updates, roadmap items, and other vendor technology changes that may impact utility, usability, or process design
Develop job aids, quick-start guides, reference materials, internal videos, and microlearning modules tailored to specific practice needs
Create and maintain a firmwide AI knowledge center, FAQs, and best-practice guides
Develop and maintain a library of prompts for attorney reference, customized to specific firm standards and individual partner workflows, based on collaboration with various 'AI ambassadors' from across the Firm. Apply comprehensive libraries to standardize and optimize the efficiency of the automation resources
Using existing document automation resources, design logic and conditionality to handle the insertion of different inputs into documents based on pre-defined scenarios
Work with case teams and business operations leaders to identify pain points, gather requirements, and translate them into viable technical solutions, collaborating with the CIO and Technology Solutions Engineer to design, prototype, and implement no-code automations and agentic AI workflows tailored to attorney and business operation team needs
Document solutions and handoff processes to IT or Litigation Support teams for long-term support
Assist in testing, validating, and iterating on AI workflows. Assist in evaluating new AI products and pilots
Monitor developments in AI for legal practice—new commercial tools, vendor updates, and market trends
Attend industry conferences, legal-tech events, and vendor briefings; bring back insights and recommendations
Benchmark the firm’s adoption maturity against peer firms and propose improvements
Partner with IT, Compliance, Litigation Support, and Professional Development teams
Coordinate with Security and Compliance teams to ensure responsible AI usage
Qualification
Required
Minimum five (5) years' experience in business intelligence or data analysis
Legal technology experience preferred
Experience in legal, professional services, or compliance-driven industries is a plus
Ability to work across team functions and provide individualized support to attorneys and business operations
Experience designing and delivering engaging training programs on AI tools and automation platforms
Ability to serve as the internal expert on the firm's various AI tools
Ability to collaborate with various teams to develop and maintain a firmwide AI knowledge center and optimize automation resources
Demonstrate discretion when handling sensitive material and are familiar with concepts of information classification, DLP, etc
Ability to adhere to Firm policies regarding the protection of confidential data
Ability to multi-task and adapt to changes quickly
Versatile and able to respond positively to shifting demands and opportunities
Demonstrate a 'no job too big, no job too small' attitude
Ability to work with cross-functional teams and communicate with non-technical stakeholders
Ability to independently evaluate and recommend emerging technologies
Self-motivated, reliable, and punctual
Ability to take ownership of projects and follow through on their completion
Ability to proactively anticipate, communicate, and work to independently resolve obstacles
Comfortable balancing tasks of varying levels of urgency and complexity
Ability to work well under pressure with tight deadlines
Strong analytical and problem-solving abilities
Strong documentation and process-mapping skills
Enthusiastic and passionate about civil rights and public interest law
Available to work 9:00 a.m. – 6:00 p.m. Monday through Friday
Must be fully vaccinated against COVID-19 by your hire date
Benefits
You must be fully vaccinated against COVID-19 by your hire date to be eligible for starting in the role.
Hecker Fink LLP is committed to fostering a workplace in which individuals from all backgrounds are welcomed, treated with respect, and given every opportunity to contribute, develop, lead, and reach their highest potential.
As an equal opportunity employer, it is the Firm’s policy to ensure all employment decisions are made without discrimination based on race, color, religion or religious belief, sex, sexual orientation, gender identity/expression, national origin, immigration or citizenship status, disability, age, military or veteran status, marital status or civil partnership status, pregnancy or related medical conditions, or any other basis protected by federal, state or local civil rights law, ordinance or regulation.
Hecker Fink provides reasonable accommodation to qualified individuals with a disability in compliance with applicable laws and regulations.
Company
Hecker Fink LLP
At Hecker Fink LLP, we practice law at the highest level, guided by our core values of integrity, innovation, and excellence.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Gopstein
Partner
David Patton
Partner
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