The Mom Project · 4 hours ago
HR Analyst (Hybrid - San Diego, CA)
San Diego, CA
Contract
Hybrid
Senior Level
5+ years expThe Mom Project is a company focused on supporting business and financial software solutions. They are seeking an HR Analyst on a contract basis to provide expert guidance and support to employees and managers on complex HR cases while managing high volumes of cases and maintaining HR process documentation.
Career PlanningCommunitiesHuman ResourcesMarketplaceRecruitingWomen's
Responsibilities
Act as an escalation point and a coach for channel advisors
Provide expert guidance and support to employees and managers on complex HR cases
Apply playbooks, protocols, and case management standards while contributing to continuous improvements
Consistently apply company policies and standards across all situations
Manage high volumes of cases while meeting performance metrics and service expectations
Consult with team managers and senior specialists for complex case support
Partner with Centers of Excellence and Shared Services teams to deliver end-to-end employee support
Maintain, update, and improve employee-facing HR process and policy documentation
Qualification
Required
Minimum of 5 years of experience providing human-assisted HR support
Strong communication and interpersonal skills across employees, managers, and stakeholders
Strong problem-solving and critical thinking abilities
Ability to work independently and manage multiple priorities in fast-paced environments
High attention to detail and accuracy in documentation and data entry
Ability to maintain confidentiality and handle sensitive information appropriately
Strong emotional intelligence and empathy in employee interactions
Strong active listening skills to understand concerns and needs
Ability to deliver difficult messages with tact and diplomacy
Benefits
Medical
Dental
401k (no match)
Company
The Mom Project
The Mom Project is a digital talent marketplace helping women remain active in the workforce.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$115.6MKey Investors
Leeds Illuminate7GC & CoAtlanta Seed Company
2021-10-06Series C· $80M
2020-07-01Series B· $25M
2018-12-17Series A· $8M
Leadership Team
Allison Robinson
Founder
Recent News
Company data provided by crunchbase