ServiceNow · 14 hours ago
Advisory Solution Architect- Moveworks
San Francisco, CA
Full-time
Hybrid
Senior Level
$199K/yr - $296K/yr
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, and they are seeking a Solution Architect to join their dynamic presales team. The role involves leveraging technical expertise to enhance business scalability, crafting customized solutions, and leading cross-functional projects to secure enterprise-level clients.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives
Leverage your technical expertise to build innovative solutions to solve our customers' business problems
Collaborate directly with architects, developers, administrators, and other technical points of contacts at our customers to achieve a technical win
Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements
Lead the coordination of proof-of-concepts with strategic customers, ensuring precise identification of requirements and successful delivery on their success criteria
Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing
Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge and expertise to new heights
Qualification
Required
Seasoned professional with over 7 years of hands-on experience in pre-sales and/or post-sales customer-facing technical roles
Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions
Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness
Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible
Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions
Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs
Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations
Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash)
Familiarity with both Linux and Windows environments in order to address on-premise installations, complemented by experience with command-line tools
Bachelor's degree in Computer Science, Engineering, or a related technical field
Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence
Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes
Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives
Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity
Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience
Preferred
Added benefit if experienced with Conversational AI technologies
Benefits
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase