Hillpointe · 13 hours ago
IT Technician – Device Provisioning, Asset Management & Executive Support
Winter Park, FL
Full-time
Hybrid
Entry Level
1+ years expHillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. They are seeking an IT Technician to manage device provisioning, asset management, and provide executive support. This role involves configuring devices, maintaining asset inventories, and delivering high-touch support to C-suite executives.
LeasingProperty DevelopmentReal Estate
Responsibilities
Provision, configure, and deploy Windows devices using Microsoft Autopilot
Entra join devices and ensure proper identity, security, and compliance posture
Configure and manage Autopilot deployment profiles and device configuration policies
Apply, monitor, and troubleshoot Intune configuration, compliance, and application deployment policies
Resolve device enrollment, provisioning, and policy assignment issues
Maintain accurate inventory of IT assets, including laptops, peripherals, and mobile devices
Track asset lifecycle from procurement through deployment, reassignment, and retirement
Ensure devices are properly tagged, documented, and assigned to users
Coordinate device refreshes, replacements, and returns
Support audit, compliance, and reporting requirements related to asset management
Support Microsoft Entra ID (Azure AD) user and device administration
Troubleshoot sign-in, access, MFA, and device compliance issues
Assist with Conditional Access–related access validation and troubleshooting
Provide Tier 1–2 remote and onsite technical support for hardware, software, and OS issues
Deliver high-touch, white-glove support for C-suite and executive-level users, including priority incident handling and device setup
Support onboarding and offboarding, including executive device provisioning and secure handoff
Troubleshoot Windows 10/11, Microsoft 365, and line-of-business application issues
Maintain professionalism, discretion, and urgency when supporting executive users
Document incidents, asset updates, and resolutions in the ticketing system
Maintain and improve documentation for provisioning, asset management, and support workflows
Collaborate with system administrators, security teams, and leadership on IT initiatives
Identify opportunities to improve automation, standardization, and overall user experience
Qualification
Required
1–3 years of experience in IT support, desktop support, or endpoint management
Hands-on experience with Microsoft Entra ID (Azure AD)
Hands-on experience with Windows Autopilot
Hands-on experience with Microsoft Intune / Endpoint Manager
Experience with IT asset management and inventory tracking
Experience providing remote and onsite technical support
Strong Windows 10/11 troubleshooting skills
Professional communication skills, including executive-facing support
Preferred
Experience supporting C-suite or executive leadership
Familiarity with Conditional Access, SSO, and MFA
Microsoft 365 administration experience
Experience in a cloud-first or hybrid IT environment
Company
Hillpointe
Hillpointe is a real estate development and investment management firm that controls land acquisition, land development, and construction.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Steven Campisi, CFA
Co-Founder and Managing Partner
Recent News
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2026-01-23
2025-12-15
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