Technical Support Specialist jobs in United States
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Kelly · 9 hours ago

Technical Support Specialist

positionAllen, TX
timeContract
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Kelly is seeking a Technical Support Specialist to support the MSI Video & Analytics team. The role involves providing frontline technical support for In-Car Dash Cameras, Body-Worn Cameras, and Evidence Management Software.

OutsourcingProfessional Services
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H1B Sponsor Likelynote
Hiring Manager
Sandy Cabadas
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Responsibilities

Providing frontline technical support for In‑Car Dash Cameras, Body‑Worn Cameras, and Evidence Management Software

Qualification

Linux experienceWindows OS certificationTroubleshooting experienceSQL Server queriesActive DirectoryNetworking technologiesPowerShell scriptingKnowledge Base writing

Required

Linux experience
Windows OS experience + certification (CCNA, MCSE, CompTIA, etc.)
2–3+ years of IT helpdesk and/or application support experience
Extensive troubleshooting experience across: Hardware, Software, Networking, RAID technologies & virtual disk experience, SQL Server queries/updates, Windows Server (2016/2012/2008) + Windows 7/8/10, Linux CLI experience (Ubuntu/CentOS preferred), Azure Cloud familiarity, Active Directory, DNS, Routers, switches, VLANs, VPN, DHCP, TCP/IP, WiFi technologies, Virtualization (Hyper‑V, VMware), Internet protocols & certificates (HTTPS, SSL/TLS, etc.), PowerShell scripting
Ability to write Knowledge Base articles & FAQs

Company

Kelly

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Glassdoor3.4
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We’ve been helping organizations find the people they need longer than any other company in the world.
dateFounded in 1946
location
Troy, Michigan, USA
people-size10001+ employees
web-link
https://www.kellyservices.com

H1B Sponsorship

Kelly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer

Recent News

EIN Presswire
Recruitment Process Outsourcing Market Projected to Reach $14.58 Billion with 15.5% CAGR by 2029
2025-11-26
Kelly Services, Inc.
Kelly Reports Third-Quarter 2025 Earnings
2025-11-08
thefly.com
Kelly Services reports Q3 adjusted EPS 18c, consensus 41c
2025-11-08
Company data provided by crunchbase