Digital Customer Success Manager jobs in United States
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LocaliQ · 4 hours ago

Digital Customer Success Manager

USA TODAY Co., Inc. is a diversified media company dedicated to empowering communities through digital marketing solutions. The Digital Customer Success Manager will manage client relationships and advertising campaigns, ensuring clients achieve their marketing goals through strategic planning and performance analysis.

AdvertisingBusiness DevelopmentSEMSEOSocial Media Marketing
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H1B Sponsor Likelynote

Responsibilities

Own the Client Relationship: Build trust, maintain transparency, and deliver results aligned with business objectives
Drive Success: Plan and manage campaigns across search, display, social, and print to maximize ROI
Collaborate Across Teams: Work closely with sales and optimization teams to develop strategies and execute campaigns
Communicate Value: Provide regular performance reviews and insights to keep clients informed and engaged
Stay Ahead of Trends: Monitor campaign performance, identify opportunities, and recommend creative solutions to improve results
Ensure Consistency: Maintain a unified marketing message across all channels

Qualification

Digital marketingGoogle AdsGoogle AnalyticsClient managementCampaign managementData analysisExcel proficiencyPowerPoint proficiencyCRM experienceCommunication skillsRelationship building

Required

Bachelor's degree in business, marketing, advertising, or related field
2+ years of hands-on experience managing digital advertising campaigns
3+ years in client-facing account management or customer service
Strong technical skills and ability to analyze campaign data
Excellent communication and relationship-building skills
Proficiency in Excel and PowerPoint; CRM experience a plus

Preferred

Google Ads and Google Analytics certifications preferred

Benefits

Opportunities for professional growth
Virtual team events

Company

LocaliQ

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LocaliQ is a marketing platform that helps businesses find and convert with a suite of marketing automation and insight tools.

H1B Sponsorship

LocaliQ has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (6)
2022 (2)
2021 (2)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Stephanie McLoughlin
Vice President, National Partnerships
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Erin Rose
Sr. Director of Partner Development and Strategic Sales
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Company data provided by crunchbase