USAA · 5 hours ago
Technology Resiliency Engineer- Mid Level
Charlotte, NC - CENTS
Full-time
Hybrid
Mid Level
$94K/yr - $179K/yr
4+ years expUSAA is committed to empowering its members to achieve financial security through exceptional service and products. The Technology Resiliency Engineer - Mid Level ensures the resilience and compliance of critical technology services and infrastructure while collaborating with various teams to mitigate risks and improve operational readiness.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems
Independently, resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management
Analyzes complex outages and identifies opportunities for system improvements
Understands and consistently exercises engineering best practices, concepts, and patterns
Understands the customer and identifies solutions and ideas for the customer with some assistance
Evaluates potential Technology solutions with some oversight
Mentors’ junior engineers and may being mentoring peer engineer
Develop software defined infrastructure in code in CI/CD Pipelines
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Qualification
Required
Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT)
4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management
2 years of experience in creating, modifying, and maintaining infrastructure and individual system components
Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends
Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks
Basic understanding of cloud technologies and tools
Preferred
AWS or other Public Cloud Certification - AWS Certified Solutions Architect
Programming experience (python/Java/DB), experience with terraform, Datadog, ELK, AWS Config, or other public cloud compute, DB, networking , and storage services
5+ years of experience in IT disaster recovery and/or technology risk management
3+ years of experience with cloud platforms, infrastructure resilience, and cybersecurity integration
Deep understanding of FFIEC BCM guidance, NIST resilience principles, and regulatory expectations
Exceptional communication and presentation skills with the ability to engage senior executives and regulators
Strong stakeholder engagement and project management skills
Experience in implementing chaos testing tools and fault injection validation
Certifications such as CBCP, CRISC, CISSP, or ITIL are highly desirable
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Company
USAA
USAA is a financial services company.
10001+ employees
H1B Sponsorship
USAA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (269)
2024 (151)
2023 (77)
2022 (150)
2021 (10)
Funding
Current Stage
Late StageLeadership Team
Julie McPeak
SVP, General Counsel Insurance
Waqas Durrani
Senior Vice President, General Counsel - Enterprise Shared Services
Recent News
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2026-01-22
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