Minnesota IT Services · 8 hours ago
Information Technology Business Relationship Manager
St Paul, MN
Full-time
Hybrid
Senior Level
$83K/yr - $142K/yr
5+ years expMinnesota IT Services is a team of over 2,800 professionals dedicated to improving the lives of Minnesotans through technology. The IT Business Relationship Manager serves as a senior strategic partner, aligning technology strategies with organizational priorities and overseeing service delivery performance.
AppsInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Serve as a senior, strategic partner within MNIT DHS/MNsure
Work closely with assigned business areas to ensure technology strategy, services, and investments are aligned with organizational priorities and public service outcomes
Partner with agency executive leadership, program areas, and MNIT DHS technology teams to shape technology direction, develop multi-year technology roadmaps, oversee service delivery performance, and support the successful adoption of technology-enabled change
Act as a trusted advisor, translating complex technology concepts into clear, actionable guidance that supports informed decision-making, modernization efforts, and measurable improvements in program performance, service delivery, and customer experience
Operate with a high degree of independence, judgment, and influence, playing a key role in aligning DHS/MNsure business needs with MNIT DHS technology strategy and standards
Qualification
Required
A minimum of five (5) years of experience in information technology with responsibility for strategic planning, relationship management, or service oversight within complex IT environments
Serving as a strategic advisor or primary point of contact between IT organizations and business or program areas, including building and maintaining effective stakeholder relationships
Aligning IT strategies, initiatives, or services with business objectives, organizational priorities, or service delivery outcomes
Participating in or influencing technology planning activities, such as technology roadmaps, portfolio planning, or prioritization of IT initiatives
Oversight of IT services, initiatives, or vendors, including monitoring performance, identifying risks or issues, and supporting resolution or continuous improvement efforts
Demonstrated ability to communicate clearly and effectively with diverse stakeholders, including translating complex IT concepts into actionable information for business and leadership audiences
Demonstrated customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months
All applicants must be legally authorized to work in the United States
Company
Minnesota IT Services
Minnesota IT Services is an information technology agency that offers leadership and planning services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jeff Nyberg
Chief Technology Officer
Recent News
Government Technology US
2025-04-10
2025-03-08
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