Sanford Health · 7 hours ago
Credit Balance Representative
Sioux Falls, SD
Full-time
Hybrid
New Grad, Entry Level
$16/hr - $25.50/hrSanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. They are seeking a Credit Balance Representative to facilitate the resolution of insurance and patient credit balances while ensuring patient satisfaction and compliance with regulations.
ChildrenEducationHealth Care
Responsibilities
Facilitate the resolution of insurance and patient credit balances to ensure patient satisfaction and compliance with federal or state regulations
Document and resolve outstanding unidentified credit balances
Receive incoming refund requests or correspondence and work to resolve and return credit balances to the appropriate entity
Identify trends in credit balances and work with supervisor to resolve overpayments
Review credit balances on accounts to resolve by correction, refund or inquiry
Work closely with both internal and external customers
Provide assistance to other departments on demand regarding inquiries on credit balances
Extensive use of electronic billing systems
Plan, prioritize, organize and complete work to meet established production goals, quotas and deadlines in a fast pace and ever changing environment
Must demonstrate critical thinking skills to manage day-to-day basic operations
Must be able to do work steadily, efficiently and show constant vigilance to the details of the work
Must have good working knowledge of all insurance and government rules regarding payment, credit procedures, claims submittal and appeal processes
Comply with all regulatory bodies and agencies
Must be able to use appropriate reference materials when needed
Clear understanding of the impact payment applications and refund/credit processing has on revenue cycle operations and financial performance
Qualification
Required
Must meet standard productivity requirements prior to moving to a home-based position
If meeting productivity requirements but with less than one year working in Sanford office, must have Director approval to move to a home-based position
Preferred
High school diploma or equivalent
Previous experience in medical billing
Accounts receivable experience
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
A 401(k) retirement plan
Work/life balance benefits
A generous time off package to maintain a healthy home-work balance
Company
Sanford Health
Sanford is a healthcare company providing research, education and clinical care.
Founded in 1894
10001+ employees
H1B Sponsorship
Sanford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (37)
2023 (38)
2022 (51)
2021 (64)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Baier Roger
CEO
Bill Gassen
President & Chief Executive Officer
Recent News
2025-11-20
2025-11-01
Company data provided by crunchbase