TekSynap · 12 hours ago
Director - Operations
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. We are seeking a Director of Operations to join our team supporting the Department of Homeland Security (DHS) Customs and Border Protection (CBP, Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) Programs.
ComputerInformation ServicesInformation Technology
Responsibilities
Provide overall leadership, direction, and control for all contract activities in support of Justice and Homeland Security agency IT Services
Serve as the single authoritative Point of Contact (POC) between the contractor and Government for all contractual, technical, financial, and performance matters
Exercise full authority to commit contractor resources, make binding decisions, and resolve issues on behalf of the contractor
Develop, implement, and maintain the Program Management Plan (PgMP) and associated management processes in coordination with the COR and IT Program Manager
Ensure all work is performed within cost, schedule, and performance parameters while meeting or exceeding required service levels
Proactively identify risks, issues, and potential performance impacts, implement mitigation strategies, and brief the Government on status and resolution actions
Lead program execution meetings, status briefings, and ad hoc reviews, providing clear, accurate, and actionable reporting
Coordinate across all functional areas (network operations, cybersecurity, databases, help desk, systems engineering and administration, etc.) to ensure integrated service delivery
Ensure compliance with DHS, DOJ, or FBI (as applicable) policies, contract requirements, and ITIL-based management practices
Qualification
Required
Clearance requirement: Top Secret clearance
PMP certification
10+ years of Federal IT program management experience
US Citizenship
Active Top Secret clearance with SCI eligibility
Preferred
Experience with DHS, DOJ, or FBI is highly desired
Benefits
Health
Dental
Vision
401K
Life insurance
Short-term and long-term disability plans
Vacation time
Holidays
Company
TekSynap
TekSynap is a well planned information management environment that offers to meet the business needs of Local Government customers.
Funding
Current Stage
Late StageRecent News
Washington Technology
2025-12-12
citybiz
2025-11-19
2025-11-18
Company data provided by crunchbase