Benefits Partner jobs in United States
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Nelnet · 17 hours ago

Benefits Partner

Nelnet is a diversified and innovative company committed to enriching lives through the power of service. They are seeking a Benefits Partner to provide administrative and clerical support to the Payroll and Benefits Department, serving as a resource for employees regarding payroll and benefit inquiries.

Financial ServicesInformation TechnologyPayments
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Responsibilities

Administer benefit transactions for new hires, life events, status changes, and terminations in the HRMS
Coordinate with payroll and vendors to ensure accurate deductions, coverage setup, and reporting
Ensure benefit processes comply with ACA, COBRA, ERISA, and other regulatory requirements
Audit and reconcile HSA, FSA, 401(k), voluntary life, and other contribution files with payroll and vendor data
Resolve discrepancies and maintain accurate, audit‑ready documentation
Conduct ongoing HRMS, payroll, and vendor data audits to ensure system alignment and accuracy
Process Tuition Assistance, Quarterly Wellness Incentives, Healthy Me Bucks, and other program payments according to plan guidelines
Serve as a primary point of contact for employee benefit and wellness inquiries via phone and written communication
Deliver new hire benefit presentations and provide one‑on‑one guidance for newly eligible employees or those with questions during the plan year
Develop and distribute benefit and wellness communications to support employee understanding
Support planning, testing, configuration, communications, and issue resolution for annual Benefits Open Enrollment
Analyze participation and utilization data to support program evaluation and continuous improvement
Support internal and external audits with accurate records and timely reporting
Perform additional responsibilities as needed to support the Benefits & Wellness function

Qualification

HRMS systemsPayroll administrationBenefits administrationMicrosoft ExcelAnalytical SkillsCustomer serviceWritten communicationOrganizational skillsTime management

Required

High School diploma or equivalent required
At least one year administrative experience in Payroll and/or Benefits
Three years of work experience may be substituted for degree
Moderate to advanced knowledge of Microsoft Word, Excel, and Outlook
Ability to navigate Internet and Intranet
Ability to appropriately work with confidential materials
Must have excellent customer service skills
Must be able to effectively communicate in writing, on the phone, and in person
Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors
Must be organized
Must be able to effectively work on multiple projects at the same time with strict deadlines
Must be able to work with a sense of urgency
Analytical Skills

Preferred

2-year college degree in a business-related field preferred
Previous experience with HRMS systems desired

Benefits

Medical
Dental
Vision
HSA and FSA
Generous earned time off
401K/student loan repayment
Life insurance & AD&D insurance
Employee assistance program
Employee stock purchase program
Tuition reimbursement
Performance-based incentive pay
Short- and long-term disability
Robust wellness program

Company

Nelnet provides business, communications, and financial services.

Funding

Current Stage
Late Stage

Leadership Team

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Erin Harms
Chief Financial Officer
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Ben Focht
Chief Information Security Officer, Nelnet Bank
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Company data provided by crunchbase