Hilton La Jolla Torrey Pines · 4 hours ago
Senior Event Manager - Hilton La Jolla Torrey Pines
La Jolla Shores, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $83K/yr
2+ years expHilton La Jolla Torrey Pines is seeking a Senior Event Manager to join their team! This role involves planning and coordinating a variety of events, ensuring high-level service throughout all phases of the events, and maximizing revenue through upselling and enhancements.
Hospitality
Responsibilities
Organize, plan and prioritize your duties by developing plans and goals
Timely communication to internal and external clients via telephone, email, written documents or in person
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
Demonstrate knowledge of job systems, products, systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Selling and influencing both internal and external clients
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Other duties as necessary based on business needs
Regular attendance
Qualification
Required
Must have at least two years of event planning experience within hotels
Working knowledge of the Microsoft Office Suite is essential for this role
Knowledge of planning both group and social events
Preferred
Delphi FDC experience is a plus!
Familiarity with the La Jolla market is highly desired
OnQ experience, specifically for billing is ideal
Benefits
Medical Insurance Coverage – for you and your family.
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) – you will accrue based on hours worked, if full time 18 days of PTO per year and 9 days for part time team members per year.
Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate).
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Complimentary Parking
Complimentary Lunch
Discounted dry cleaning for work attire
Access to your pay when you need it through DailyPay
Company
Hilton La Jolla Torrey Pines
The Hilton La Jolla Torrey Pines offers a unique San Diego experience with a setting unlike any other in southern California.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase