University of Rochester Medical Center · 12 hours ago
Associate Director, ED Operations
Rochester, New York Metropolitan Area
Full-time
Onsite
Lead/Staff, Director/Executive
$86K/yr - $130K/yr
5+ years expThe University of Rochester Medical Center is committed to fostering a welcoming community and is seeking an Associate Director for ED Operations. This role involves overseeing operational duties in support of clinical departments, managing budgets, and ensuring efficient operations while maintaining staff and enhancing patient satisfaction.
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Responsibilities
Performs operational/business duties in support of a clinical area/department which may include Clinic Workflow, Clinical Quality Outcomes, Patient Relations/Satisfaction, Clinic specific budget and coordination, may include oversight of associate staff
Provides support services for the medical facility or clinic
Uses existing procedures to solve routine or standard problems
Develops the business management practices, planning mechanisms, control systems, and organization necessary for the management of one moderately-sized or two smaller clinical departments
Develops a business-planning mechanism that maps revenues to resources and that leads to realistic action plans
Organizes and analyzes the information necessary for a clear understanding of the department's clinical operations
Enhances the control systems for expenditures
Strengthens the billing and collecting systems for professional fees
Manages the commitment-accounting system
Typically responsible for operating budgets of $10 M - $30 M
Develops a management-reporting system to keep the chairperson informed of the department's activities
Manages employees through subordinate supervisors or lead workers
Maintains staff by recruiting, selecting, orienting, and training employees and developing growth opportunities
Accomplishes staff job results by coaching, counseling, and disciplining employees
Plans, monitors, and appraises job results
Conducts training
Oversees divisional activities to ensure efficient and effective operations
Ensures completion of various surveys and reports
Oversees quality assurance for the clinical and hospital programs in conjunction with appropriate leaders
Maintains responsibility for purchases, approvals of major equipment, services, space and materials
Serves in a facilitative role in the development phase of any new or revised activity
Participates in the evaluation of the performance of the division
Seeks opportunities to improve operations
Develops and monitors salary, operating, and capital budgets
Interacts with faculty regarding utilization of grants, contracts, clinical and gift/endowment funds
Ensures fiscal control, utilizing policies and recommendations of University Audit
Supervises account and purchasing functions, including reconciliation with University reports, problem resolution, and analyzing revenue and expense trends and variances
Evaluates and analyzes budget information for appropriateness, exemptions, trends, and accuracy
Manages fiscal aspects of the clinical practice(s), including fee setting, income and expense reports, and implementation of the faculty compensation plan
Promotes accurate billing for all services and timely capture of charges
Evaluates practice plan management information for trends and identify opportunities for revenue enhancement
Works with other managers to identify and evaluate all new, non‐technical staff for the division(s)
Responsible for the management of division staff, directly or indirectly
Establishes internal policies and procedures
Ensures compliance with University policies and procedures
Advises faculty and staff on all aspects of personnel administration, including supervision, performance evaluation, compensation, progressive discipline, termination, sick leave and vacation, disability, and employee benefits, etc
Prepares salary recommendations, distribution change forms, and all other personnel action forms
Monitors staff and faculty compensation levels to ensure equity
Evaluates changes in staff job responsibilities and develops requests for new positions and job reclassifications
Leads employee engagement initiatives within the division(s)
Informs and advises on the administrative and fiscal activities in terms of strategic planning and problem resolution
Represents the division(s), as appropriate, in interactions within the department, Strong Memorial Hospital, the Medical Center, and the community
Represents the division to internal and external organizations involved in research, education, and patient care
Serves as a resource in working with other departments of the University and Medical Center
Serve on department and institutional committees as needed
Other duties as assigned
Qualification
Required
Bachelor's degree and 5 years of relevant experience required
Or equivalent combination of education and experience
Company
University of Rochester Medical Center
The University of Rochester Medical Center is one of the top academic medical centers in the country and the only one in our area.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David H Klein
Special Advisor to the Medical Center CEO and Professor, Public Health Sciences
Michael F. Rotondo MD FACS
CEO University of Rochester Medical Faculty Group
Recent News
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