Salesforce · 14 hours ago
Software Engineering SMTS
San Francisco, CA
Full-time
Onsite
Senior Level
$148K/yr - $224K/yr
6+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. We are seeking a Senior Engineer to lead the design, architecture, and implementation of our next-generation API platform, focusing on enhancing observability services and ensuring high availability and system reliability.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Design, develop and deploy features to enhance observability services offered to teams in Salesforce
Demonstrate effective service ownership by monitoring their own service and taking proactive actions when incidents happen
Interact with customers, engaging in understanding their requirements or issues and address them in a timely manner
Work with engineering and product leadership to evolve the feature roadmap by participating and contributing to release planning
Champion efforts to reduce engineering toil, by automating manual procedures and move code to config to enhance team productivity
Present your work at tech talks, cloud demos and engineering blogs to show case the work and iterate using feedback
Qualification
Required
6+ years of professional software development experience
A related technical degree required
Deep proficiency in one or more programming languages (e.g., Java, Python)
Extensive experience designing, building, and operating highly scalable, reliable distributed systems within a platform-first environment
Expert-level understanding of software engineering best practices, including code quality, automated testing (unit, integration), CI/CD, and monitoring
Excellent communication and collaboration skills, with a history of partnering effectively with product management and other engineers to understand the 'why' behind requirements
Proven, hands-on experience with high scale API platforms and capabilities (API gateway, rate limiting, api authentication, versioning etc.)
Preferred
Experience with container orchestration systems Kubernetes, Docker, Helios, Fleet
Expertise in platforms/technologies like AWS, Elastic Search, Logstash, Kakfa, MongoDB, Hadoop, Spark, Trino/Presto, Airflow, Splunk
Experience with observability platforms/products
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
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