Cox Automotive Inc. · 12 hours ago
Dealer Services Outside Coordinator
Aurora, CO
Full-time
Onsite
New Grad, Entry Level
$20/hr - $30/hr
0+ years expCox Automotive Inc. is a leading automotive services company, and they are seeking a Dealer Services Outside Coordinator. This role involves monitoring and coordinating the preparation and sale of customer vehicles throughout the auction process to meet customer expectations and ensure efficient sales operations.
AutomotiveDigital MarketingE-CommerceMarketing
No H1B
Responsibilities
Outdoor position - will be required to work in all weather conditions
Monitors vehicle preparation and sale process and communicates with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and ensures vehicles are re-run if necessary
Provides direct communication to customers to ensure their expectations are met and service issues are resolved
Educates dealers on all Manheim products and services
Investigates, troubleshoots, and resolves customer problems and issues
Serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service
Walks vehicles for/with account representative and make recommendations for reconditioning to increase vehicle value
Reviews vehicles in sales line-up, locates missing vehicles, and coordinate with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check)
Maintain communication with vehicle check-in and lot operations to ensure all required processing is completed on dealer vehicles (i.e., recon, inspections, details, mech checks etc.)
Follow- up as necessary with mechanical shop to determine repair ETAs
Coordinate with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles
Review vehicles in sale line up, locate missing vehicles, determine inoperable vehicle and communicate findings to inside Dealer Services team
Qualification
Required
High School Diploma or equivalent required
Effective communication (written and spoken) and interpersonal skills required
Ability to work in a high performance, fast-paced team environment
Computer skills, including ability use Internet and MS Office
Ability to adapt to and work effectively within a constantly changing environment
Excellent customer service and problem solving skills required
Ability to sit or stand for prolonged periods of time
Ability to perform repetitive tasks
Manual dexterity
Entry-level and/or employees with minimal client facing experience
High School Diploma/GED and up to 2 years' experience in a related field
Prior experience vehicle reconditioning and or general auto body knowledge is a plus
Team-based interpersonal skills
Excellent verbal and written skills
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements
Valid Driver's License and safe driving record is required
Preferred
Automotive/technician knowledge preferred
Ability to operate vehicles with standard and automatic transmission is preferred
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Company
Cox Automotive Inc.
Cox Automotive is the world’s largest automotive services and technology provider.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott LeTourneau
Executive Vice President & Chief Financial Officer
Roger Vidal
Vice President Of Engineering, Inventory Software Solutions
Recent News
2026-01-21
2026-01-07
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