Internal Communications Program Manager jobs in United States
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Two Chairs · 8 hours ago

Internal Communications Program Manager

Two Chairs is building a new kind of mental health system focused on clinician experiences and client outcomes. They are seeking an Internal Communications Program Manager to manage the execution of their communication strategy and ensure employees are informed and engaged across various channels.

Health CareMental HealthTherapeuticsWellness
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Responsibilities

Write, edit, and produce high-quality internal communications including company newsletters, leadership announcements, policy updates, and employee-facing content
Manage regular communication cadences ensuring timely delivery and consistent voice across all channels
Draft and refine content for executive communications including talking points and presentations
Create templates and resources that enable consistent, effective communication across the organization
Coordinate logistics for All Hands meetings including agenda development, content collection, speaker coordination, and day-of execution
Manage pre-meeting communications, Q&A processes, and post-meeting follow-up materials
Support meeting hosts with presentation preparation and technical setup
Track and organize employee questions to ensure thoughtful, timely responses
Maintain internal communication channels (email, Slack, intranet) and ensure content is organized, accessible, and up-to-date
Monitor channel performance and engagement metrics, sharing insights with the Director
Coordinate with stakeholders across functions to gather content, manage timelines, and ensure alignment
Help manage the internal communications calendar to optimize timing and prevent over-communication
Execute internal communications projects independently from kickoff through delivery, consulting with Director at key milestones
Identify, document, and champion opportunities to streamline internal communication workflows, channels and processes, contributing to the long-term effectiveness of the communication system
Partner with DEIB, People Operations, and other teams to support initiative launches and ensure communications are aligned
Support Employee Resource Group communications and visibility efforts
Serve as a resource and mentor for colleagues seeking guidance on effective employee communications
Pull weekly engagement metrics from Mailchimp and other platforms
Create standardized metric dashboards for leadership review
Track sentiment trends across communication channels
Support bi-annual Internal Communication report compilation
Take ownership of core communication deliverables (newsletters, meeting coordination) and demonstrate reliability and quality
Build strong relationships with key stakeholders and establish yourself as a responsive, collaborative partner
Learn Two Chairs' voice, culture, and communication standards to ensure all content feels authentic
Successfully execute at least one company-wide meeting or communication project with minimal guidance
Consistently deliver engaging, high-quality communications that employees find valuable and look forward to receiving
Work independently on multiple concurrent projects, checking in with your manager at key decision points
Demonstrate improving efficiency in executing communication projects and identifying opportunities to streamline processes
Actively contribute to knowledge-sharing on internal communication best practices and serve as a subject matter resource for colleagues
Contribute ideas for improving communication effectiveness based on employee feedback and engagement data

Qualification

Internal communicationsContent creationProject managementCommunication platformsTechnical supportEnthusiasm for missionCollaborationAttention to detailOrganizational skills

Required

5+ years experience in internal communications, corporate communications, employee engagement, or related roles demonstrating a track record of independently managing end-to-end execution of communication programs
Strong organizational and project management skills with ability to manage multiple priorities and deadlines
Adept at calendar management and scheduling across multiple time zones/stakeholders
Demonstrated understanding of a for-profit business context and the unique demands of working in a high-growth, startup culture
Meticulous attention to detail and commitment to delivering polished work
Ability to work independently while knowing when to seek input or guidance
Collaborative approach and comfort working with stakeholders across all levels of the organization
Technically savvy with an ability to quickly navigate and troubleshoot communication and presentation tools (e.g., Slack, video conferencing, decks) and provide ad-hoc technical support for high-stakes meetings
Genuine enthusiasm for Two Chairs' mission and values around equity and authentic workplace culture
Experience with communication platforms and basic design tools, preferably Mailchimp, Figma, and Canva

Preferred

Background in healthcare, mental health, or mission-driven organizations is a plus

Benefits

Equity in a high-growth start-up
Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
Comprehensive medical, dental, and vision coverage
401(k) Retirement savings options
One-time $200 Work from Home reimbursement
Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals
Annual $500 subsidized company contribution to your healthcare FSA or HSA
Paid parental leave

Company

Two Chairs

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Two Chairs is a behavioral health company that operates a mental health therapy platform to offer in-person psychotherapy.

Funding

Current Stage
Late Stage
Total Funding
$100M
Key Investors
Bridge BankAmploMaveron
2024-04-16Series C· $72M
2024-04-16Debt Financing
2019-12-13Series B· $21M

Leadership Team

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Alex Katz
Founder and CEO
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Company data provided by crunchbase