CDMS · 15 hours ago
Systems Engineer II
Consumer Direct Care Network is a company focused on caring for people, providing home and community-based services to individuals with disabilities and older adults. As a Systems Engineer II, you will design, develop, and implement systems infrastructure while managing special projects related to new technology implementations.
Cloud ComputingInformation TechnologyIT InfrastructureOutsourcing
Responsibilities
Apply advanced problem-solving and decision-making skills while following security best practices, access controls, and all applicable legal, regulatory, and organizational policies
Maintain the skills and knowledge needed to coordinate workflow, prioritize and multitask effectively, and deliver high-quality customer service through clear written and verbal communication
Establish, configure, test, maintain, and monitor operating systems, servers, networking, application software, and system management tools
Manage server patching schedules, vulnerability remediation, software license assignment, and mobile device management (MDM) platforms
Monitor system and network performance, identify and resolve infrastructure alerts, and provide resource allocation recommendations to the Infrastructure Manager
Plan and implement system automation and efficiency improvements, including cost analysis procedures
Promptly respond to and resolve incidents and service requests within agreed-upon timeframes
Create, maintain, and standardize technical documentation, processes, and procedures
Monitor project deliverables and ensure timely completion of assigned initiatives
Support professional development through peer mentoring and training in clear, non-technical language
Participate in on-call rotation, perform after-hours work for system upgrades or outages, and travel up to 10 percent to remote offices, data centers, and headquarters in Missoula, Montana
Perform other duties as assigned
Qualification
Required
Minimum 3 years IT Systems Engineering experience in a Microsoft environment
Bachelor's Degree in Information Technology or equivalent experience
Relevant certification required (AZ-104, AZ-800, MCSE, MCSA, MS-102) or ability to obtain within 6 months
Demonstrated intermediate level knowledge in the Microsoft family of products including: Windows Operating Systems, Office 365, Intune, Azure, Powershell, Entra ID
Experience with virtual networks, storage, IAM, virtual machine and host management, hybrid infrastructure
Experience using cloud managed network devices such as Cisco Meraki
Be able to successfully pass a background screening
Employees must provide their own reliable internet if working a remote/hybrid position
Benefits
Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & discretionary company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance