Novolex · 11 hours ago
Technical Service Specialist
United States
Full-time
Onsite
New Grad, Entry Level
$90K/yr - $115K/yrNovolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries. They are seeking a Technical Service Specialist to provide technical service and support for the Company’s beverage carton customers, including customer visits, inspections, and training.
ManufacturingPackaging ServicesPlastics and Rubber Manufacturing
Responsibilities
Communicates well with customers, management, and other departments to ensure customer satisfaction
Provides learning experiences for both customer and Company plant personnel on machine operation and/or carton performance
Learns and grows skill sets and competencies to achieve both business and personal development objectives
Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality, ethical behavior and learning
Performs the job safely within an environment, which the technician does not control
Qualification
Required
High school diploma or equivalent is required
Strong mechanical skills and technical knowledge is required
Knowledge of Microsoft Suite: Word, PowerPoint, Outlook, and Excel
Strong interpersonal skills and a demonstrated ability to work well in a team environment
Solid verbal and written communications skills
Self-driven to work alone and in teams, when needed
Ability to spend extended periods of time away from home, when needed; Flexibility to travel 75% of the time
Must be willing to work flexible hours as scheduled or required for the role
Must possess a valid driver's license
Frequently Standing for long periods of time on level concrete surfaces
Walking on level concrete surfaces
Lifting with one or two hands and carrying up to 20 pounds
Climbing some steps and levels in building office areas and manufacturing facilities
Grasping: computer mouse, door handles, file cabinet drawer pulls, tools, and luggage
Close visual acuity to perform computer tasks, read & develop spreadsheets, read financial data, etc
Driving for 1-6 hours to reach customer's facility
Preferred
Experience in packaging equipment or equivalent in dairy/juice industry is preferred
Benefits
Medical, dental and vision insurance
A variety of other well-being resources focused on mental, physical and financial health
Support for formal education through the Tuition Reimbursement Program (Non-Union)
Constant opportunities for advancement
Company and industry training curricula
A Learning Management System that supports and enhances employee skills at all levels of the organization
Company
Novolex
Novolex is a packaging and food services company that serves customers in retail, grocery service, institutional, and industrial markets.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-14Acquired
Leadership Team
Stanley Bikulege
Chairman and Chief Executive Officer
Dennis Norman
Chief Financial Officer
Recent News
2026-01-07
Precedence Research
2025-12-05
Company data provided by crunchbase