ChatGPT Jobs · 17 hours ago
Operations Analyst
United States
Full-time
Remote
New Grad, Entry Level
$40K/yr - $40K/yrMartine Law is a fast-growing, client-centered law firm committed to delivering exceptional legal services and streamlined client experiences. The Operations Analyst plays a critical role in supporting the daily operations and long-term strategic initiatives of the firm, focusing on optimizing internal systems and improving workflow efficiency.
Computer Software
Responsibilities
Lead and participate in firm-wide operational projects aimed at improving efficiency, productivity, and cross-departmental collaboration
Identify operational gaps, bottlenecks, and inefficiencies; propose and implement practical solutions
Build, enhance, and maintain automated workflows within HubSpot CRM, including pipelines, sequences, automations, and integrations
Support phone system workflows and configurations within AirCall and DialPad
Assist with matter management optimization using Clio Manage, including HubSpot to Clio integration, reporting, workflow improvements, and template creation
Maintain accuracy and functionality of the Operations project board in Monday.com, ensuring tasks, timelines, and owners are up to date within the Operations team
Provide guidance as requested for troubleshooting and support across all software platforms used by the firm, including ChatGPT, Otter, Zoom, and the Microsoft Suite
Serve as a point of contact for cross-departmental operational requests, issues, and needs
Maintain strong communication with department leads to understand ongoing challenges and coordinate solutions
Partner with team members to ensure smooth adoption of new processes, tools, and system updates
Provide ongoing training to staff on systems, workflows, updated processes, and best practices
Create and maintain clear, professional SOPs, including written documentation and video tutorials
Ensure all training and SOP materials are kept up-to-date as systems evolve
Assist with administrative tasks such as ordering supplies, equipment, and more
Support the Operations department with research, reporting, and project support across various initiatives
Contribute to maintaining internal records, tracking operational KPIs, and supporting other Operations team members on assigned tasks
Qualification
Required
Fast-paced, big-picture thinker - able to identify gaps quickly and develop effective, scalable solutions
Analytical mindset - comfortable working with data, identifying patterns, and making data-driven recommendations
Process-oriented - skilled at building, optimizing, and documenting workflows
Strong communicator - excellent verbal and written communication skills for training, documentation, and cross-department collaboration
Preferred
HubSpot (required or strongly preferred)
AirCall and/or DialPad
Clio Manage
Monday.com
Zoom
Otter
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
ChatGPT / AI tools for productivity
General comfort with cloud-based platforms and integrations
Company
ChatGPT Jobs
We find the best job offers for experts in ChatGPT and related technologies.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase