University of Massachusetts Amherst · 10 hours ago
Learning & Development Program Lead
United States
Full-time
Remote
Mid Level
3+ years expThe University of Massachusetts Amherst is seeking a Learning and Development Program Lead who will design, implement, and manage training programs to enhance employee and leadership skills. This role involves assessing development needs, creating materials, facilitating training, and evaluating program effectiveness to support a culture of continuous learning across the University.
EducationHigher EducationUniversities
Responsibilities
Conducts analysis of training needs and supports the creation of a strategic L&D roadmap to address skill gaps and build capabilities for the future, with a focus on assessing training needs for HR staff to ensure consistent and compliant HR practices
Designs professional development programs and curated learning experiences for teams and leaders, using a variety of instructional technologies and techniques
Plays a critical role in designing and delivering HR Academy programming for HR personnel. Partners with HR leadership to assess needs and develop curriculum aligned with campus HR policies, procedures, processes, and systems, with the goal of strengthening core competencies across the HR community
Manages the logistics, communications and marketing of training and development courses and workshops (leadership, professional development, HR Academy). Designs marketing materials including program catalogs, promotional materials, videos, and updates department websites
Facilitates and delivers training programs for HR personnel, employees and leaders using a variety of delivery methods, including in person and virtual instructor led
Develops and administers course evaluations, analyzes data and measures the effectiveness of learning and development programs
Collaborates closely with subject matter experts and key stakeholders within Human Resources and across the University to deliver high quality, meaningful learning that meets organizational needs
Partners with HR and University leadership on the design and implementation of Supervisory and Management Development academies and programs. Supports the design of specialized programs for high-potentials, high-performers, and aspiring leaders
Utilizes learning technologies, such as learning management systems (LMS), authoring tools, AI, and other e-learning platforms, to design, deliver, and manage learning programs, track learner progress, and generate reports. Researches and utilizes learning technologies, and methods to meet the needs of all employees who work onsite, remotely, and in hybrid format
Qualification
Required
Bachelor's degree in human resources or a related field
Three (3) years of experience in learning and development, training, leadership development and organizational development
Demonstrated knowledge and skill of instructional design, curriculum development, needs assessment, delivery, and evaluation of learner-centered development for wide range of employee areas, including HR, supervisory and management growth
Experience using eLearning and design technologies (e.g., Articulate 365, Canva) to develop online courses and learning content
Demonstrated ability to collaborate effectively and build cross-functional partnerships for employees and organization-centered results
Ability to access, handle, and maintain confidentiality of sensitive information, including management positions related to labor relations and collective bargaining matters
Experience with training program administration, designing and implementing large scale development programs such as leadership development, etc
Excellent interpersonal, written, and oral communication skills; highly effective presentation and facilitation skills
Must effectively work in a team-oriented environment
Ability to diagnose learning needs and identify the appropriate learning solutions
Preferred
Master's Degree OD, Training/Instructional Design or related field
Certifications in Human Resources, Training and Development or Organizational Development
Prior work experience in a unionized environment
Experience With Development Coaching And Performance Consulting Preferred
Ability to leverage new technologies including AI solutions to enhance learning content and program outcomes
Company
University of Massachusetts Amherst
The University of Massachusetts Amherst is a public research university offering undergraduate, master's, and doctoral programs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$137.34MKey Investors
U.S. Department of DefenseU.S. Environmental Protection AgencyThe Howard Hughes Medical Institute
2024-09-18Grant· $7.9M
2024-07-16Grant· $6.37M
2023-11-16Grant· $2.5M
Leadership Team
Christopher Salthouse
Co-Founder Center for Personalized Health Monitoring
Alejandro Reuss
Instructor
Recent News
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2025-12-17
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