AAA Auto Club Enterprises · 10 hours ago
CMDB Administrator
Costa Mesa, CA
Full-time
Onsite
Mid Level
$110K/yr - $146K/yr
3+ years expAAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a CMDB Administrator to manage the technical configuration and integrity of the CMDB platform. The role involves administering CMDB platforms, managing integrations, performing audits, and providing ITSM support to ensure accurate data and support enterprise processes.
Insurance
Responsibilities
You’ll administer and maintain CMDB platforms (e.g., BMC Helix CMDB, BMC Discovery)
You’ll configure datasets, class models, metadata, sync maps, and scheduled jobs
You’ll support automated discovery sources (BMC Discovery, SCCM) and ensure accuracy of ingested CI data
You’ll manage integrations with additional systems of record (Flexera, MS‑SQL ingestion, etc.)
You’ll configure and maintain normalization rules (product names, manufacturers, categorization)
You’ll manage reconciliation identification and precedence rules to prevent duplicates and preserve authoritative attributes
You’ll perform routine CMDB audits, gap analysis, and remediation of CI data issues
Monitor reconciliation logs, data ingest failures, and inconsistent CI patterns
You’ll maintain CMDB technical documentation, runbooks, and administrator guides
You’ll train analysts and IT staff on CMDB standards, tools, and data stewardship expectations
You’ll provide ITSM support for incidents and problems, and change management processes through accurate CI relationships and lifecycle management
You’ll provide impact analysis and CI dependency insight to service owners
Qualification
Required
3–5 years of experience with CMDB administration, ITSM tools, or IT infrastructure
Proficient with BMC Helix CMDB, BMC Discovery, and integration pipelines
Strong understanding of reconciliation, normalization, and CMDB data models
Strong analytical, troubleshooting, and documentation skills
Technical depth in CMDB and discovery systems
Data quality and governance discipline
Analytical and diagnostic capability
Ability to translate technical issues for non‑technical stakeholders
Preferred
Certifications in ITIL Foundation, CHAMP and/or CSAM
Certification in automation or scripting experience (PowerShell, Python)
Bachelor's degree in information technology, Computer Science, Business, or related field
Benefits
Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
Company data provided by crunchbase