24 Carrots Catering and Events · 23 hours ago
Front Desk Assistant
Orange, CA
Part-time
Onsite
New Grad, Entry Level
$18/hr - $20/hr24 Carrots Catering and Events operates The Richland, a boutique hotel and event venue dedicated to creating memorable guest experiences. The Front Desk Assistant will manage daily front desk operations, ensuring a welcoming and professional atmosphere while assisting guests with check-in, reservations, and inquiries.
CateringEvent ManagementEventsFood and Beverage
Responsibilities
Greet and assist guests with professionalism and genuine hospitality
Manage guest check-in and check-out efficiently and accurately
Handle reservations via phone, email, online, and in person
Answer guest inquiries and provide information on hotel amenities, lounge offerings, local attractions, and events
Process payments and maintain accurate reservation records
Coordinate with housekeeping to ensure rooms are ready and well-maintained
Issue parking passes and support lobby operations
Support service recovery efforts and resolve guest concerns promptly
Maintain a clean, organized, and welcoming front desk and lobby area
Collaborate with sales, events, and operations teams to support occupancy and guest needs
Follow all company SOPs, safety protocols, and service standards
Qualification
Required
High school diploma or GED
Reliable transportation
Current California Food Handler's Card (or ability to obtain)
A friendly, professional, and dependable team player
Strong communication and customer service skills
Ability to multitask and stay calm in a fast-paced environment
High attention to detail and strong organizational skills
Comfortable using computers and reservation systems
Willingness to work weekends and flexible shifts as needed
Commitment to delivering service excellence
Preferred
Prior hospitality, hotel, or customer service experience preferred
Benefits
Be part of a 100% employee-owned company
Supportive team environment rooted in hospitality and care
Opportunities to grow within 24 Carrots and The Richland
Company
24 Carrots Catering and Events
24 Carrots is Southern California’s premier experiential catering and hospitality group.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lynn Wagoner
Chief Business Development Officer
Recent News
2024-01-20
Company data provided by crunchbase