KPH HEALTHCARE SERVICES, INC · 5 hours ago
Implementation Coordinator
East Syracuse, NY
Full-time
Onsite
Entry Level
$18/hr - $19/hr
2+ years expKPH Healthcare Services, Inc. is a multistate organization focused on providing client benefits. The Implementation Coordinator role involves facilitating and implementing the setup and support of new client benefits while ensuring customer satisfaction and maintaining the integrity of benefit designs.
Health CareMedicalPharmaceutical
Responsibilities
Document, manage, and execute benefit designs for new ProAct business in all appropriate systems
Assist in processing and implementing benefit changes and/or updates for existing ProAct business in all appropriate systems
Assist in performing quality assurance audits on a regular basis to measure client satisfaction
Maintain client information integrity within all appropriate systems
Assist Custom Service Representatives and Account Resources in the resolution of customer service issues, requiring additional support, to ensure complete client satisfaction
Coordinate, maintain, and manage the distribution of member mailings and welcome materials
Interface with various external business partners, as needed, for benefit/program development and problem resolution
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualification
Required
Minimum High School Diploma or GED
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Preferred
AS Degree or Higher in Business Administration, Marketing or related field
2 Years experience with Health Care, Insurance, or related field
Company
KPH HEALTHCARE SERVICES, INC
KPH Healthcare Services, Inc.
Founded in 1903East Syracuse, New York, USA
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase