Moss & Associates (Construction) · 6 hours ago
Senior Systems Analyst
Fort Lauderdale, FL
Full-time
Onsite
Mid, Senior Level
4+ years expMoss & Associates is a national, privately held construction firm providing innovative solutions resulting in award-winning projects. The Senior Systems Analyst plays a critical role in ensuring the success of project teams across the organization’s solar site operations by leveraging operational knowledge and expertise in construction technology platforms to drive standardization and efficiency.
AssociationConstruction
Responsibilities
Configure, monitor, and maintain system settings to ensure peak performance, security, and reliability
Collaborate on technology rollouts by partnering with the Project Management Team, Technology Teams, Operations Teams, and Vendors to deliver seamless technology implementations and ensure alignment with organizational goals
Enhance user experience by developing and deploying user feedback mechanisms to gather insights. Analyze results, identify areas for improvement, and implement changes to enhance system usability
Assess documented issue resolutions and analyze recurring trends to design proactive strategies that prevent future problems
Prioritize, schedule, and administer all instances where enhancements and defect resolution are required
Perform hands-on fixes at the software level, including configuring systems and applications
Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
Maintain and enhance the performance of all new and existing software and applications across the organization
Identify and learn appropriate software applications used and supported by the organization
Coordinate with department heads to assess departmental application training needs and objectives
Post software updates, knowledge bases, and frequently asked questions resources to assist in problem resolution
Provide guidance and/or instruction to team members
Manage vendor relationships to ensure that existing software and applications are supported appropriately as agreed upon by SLAs
Manage the backlog of enhancements and improvements
Periodic job-site visits to establish strong working relationships with end users
Provide guidance and/or instruction to team members
Qualification
Required
Bachelor's degree in computer science, information systems, or a related field
4+ years in a similar position with experience in eliciting, analyzing, and validating business needs to design and implement best practices that optimize organizational processes
Advanced knowledge of Procore with an understanding of integrations with other business tools
Hands-on knowledge and experience with enterprise and desktop applications
Proven experience with providing support to on-site and remote employees, troubleshooting principles, methodologies, and issue resolution techniques
Knowledge of programming languages and techniques
Release management experience, with the ability to process updates, contact, and communicate with stakeholders to identify downstream impacts and issues
Demonstrated knowledge of the organization's core business processes and operations
Strong project management skills, with an aptitude for both independent and collaborative work
Excellent written and verbal communication skills, with the ability to train diverse project teams
Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
Problem-solving skills and an innovative mindset for improving construction processes and technology utilization
Excellent communication skills
Highly self-motivated and directed
Ability to absorb new ideas and concepts quickly
Good analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to conduct research into software development and delivery concepts, as well as technical application issues
Ability to present ideas in business-friendly and user-friendly language
Very strong customer service orientation
Excellent written, oral, interpersonal, and presentational skills
Experience working in a team-oriented, collaborative environment
Preferred
Experience with other construction technology platforms (e.g., Procore, Oracle Fusion, Workday, Certified Payroll, Apprenticeship Programs) is a plus
Knowledge of document control processes related to construction, such as the management of construction drawings, RFIs, submittals, etc
Company
Moss & Associates (Construction)
Moss is a national construction management company providing innovative solutions resulting in award-winning projects across the United States.
501-1000 employees
H1B Sponsorship
Moss & Associates (Construction) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (26)
2023 (32)
2022 (20)
2021 (11)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Enrique Enrique Coello
Chief Human Resources Officer
Recent News
2025-01-23
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