Sentry · 19 hours ago
Technical Enablement Director
San Francisco, CA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expSentry is on a mission to help developers write better software faster, and they are seeking a Technical Enablement Director to drive usage and adoption of their platform through education and enablement. The role involves strategy, planning, and execution of training programs for both internal employees and external customers and partners.
Application Performance ManagementDeveloper ToolsReal TimeWeb Apps
Responsibilities
Become a Sentry product expert: be intimately familiar all product capabilities, and how how customers are using the product
Own the Sentry University virtual learning platform: prepare the curriculum, build the different learning units, create the content, and manage the overall user experience
Create a comprehensive training strategy to enable our customers to quickly ramp on our platform, and accelerate their TTV
Build out and operationalize an engaging certification program for customers, partners, and employees
Design and own all end-user training content that will be used by CSMs and SEs to deliver to our customers and prospects
Create and deliver an instructor-led training curriculum that would inspire customers to use our product, through virtual group training, and in-person workshops (when it’s safe to travel!)
Work in close partnership with sales and marketing to track progress of leads within the Sentry University
Collaborate with Product and Engineering to ensure the enablement materials are always up to date, continuously update as needed, and meet standards of company branding, messaging and design
Develop programs and training materials to drive the onboarding and ongoing technical enablement of our technical customer facing teams for topics related to our space (logging, monitoring, cloud, etc)
Develop KPIs that measure adoption and effectiveness of the training programs
Qualification
Required
Strong knowledge in the application monitoring field
5+ year experience in technical training development and delivery
BA/BS degree in CS or Computer Engineering-related field or equivalent experience is mandatory
Strong verbal and written communications skills with an ability to build rapport and credibility with technical and business audiences
Strong presentation skills
Significant experience working with customers and partners, both remotely and in person
Ability to think out of the box to develop structured training plans, actions, and measurable metrics
Experience leveraging various learning tools and media to provide optimal learning
Company
Sentry
Sentry is a developer of an application monitoring platform that helps developers optimize the performance of their code.
201-500 employees
H1B Sponsorship
Sentry has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (3)
2022 (12)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$217MKey Investors
AccelNew Enterprise Associates
2022-05-04Series E· $90M
2021-02-18Series D· $60M
2019-09-24Series C· $40M
Leadership Team
Milin Desai
Chief Executive Officer
Chris Jennings
Co-founder, Chief Creative Officer
Recent News
2026-01-06
2025-12-19
2025-12-06
Company data provided by crunchbase