Pavion · 13 hours ago
Service Technician
Exton, PA
Full-time
Onsite
Entry Level
2+ years expPavion is a global leader in providing innovative fire, security, and communication integration solutions. They are seeking a talented and motivated Service Technician to respond to service calls and troubleshoot system problems while ensuring customer satisfaction and technical proficiency.
Security & Investigations
No H1B
Security Clearance Required
Responsibilities
Responds to and services Burg /CCTV and small access service calls, as requested by the Service Manager or his/her designate
Apply solutions to system problems by either troubleshooting the system or advising the customer how to resolve the problem
Solve practical problems and carry out responsibilities under general supervision
Provides status on service calls to management and recommends actions
Communicates with the customer upon arrival and before leaving the work site. Continuous proactive customer interactions including an in-depth understanding of customer (s) needs, wants and systems currently in place
Perform self-study (reading, research, and practice) to obtain technical proficiency on required products and applications
Reports complete and accurate information on the service tickets
Work independently and seek guidance when necessary
Perform other duties as assigned
Qualification
Required
High School diploma or equivalent, plus two (2) years of technical school, electronics training or equivalent military training
Security clearance
Valid drivers license and acceptable driving record
Preferred
Certifications in specific panel types for Burg and CCTV and Access
Company
Pavion
Pavion Connects and Protects by providing Fire, Security, and Integration solutions to customers in 70+ U.S. locations and 23 countries.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dana J. Smith
Chief Human Resources Officer
Derek Van Wagner
Talent Acquisition Partner
Recent News
Security Systems News
2024-05-21
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