Personal Touch Home Care · 9 hours ago
Payroll Representative
New Hyde Park, NY
Full-time
Onsite
Entry, Mid Level
$60K/yr - $75K/yr
2+ years expPersonal Touch Home Care is a trusted provider of home care with over 50 years of dedicated service. The Payroll Representative plays a key role in supporting payroll operations, serving as the primary point of contact for Home Health Aides and assisting with various payroll-related inquiries and processes.
Health Care
Responsibilities
Serve as the primary contact for Home Health Aides regarding basic payroll-related questions, including pay rates, deductions, timesheets, and payroll schedules
Respond to inbound phone calls and inquiries in a professional, courteous, and timely manner
Help with processing paid time off requests for home health aides in support of their supervisors
Assist with the processing and administration of LHCSA payroll garnishments, including documentation, tracking, and compliance
Help the payroll team process payroll for field and office staff across the home health agency
Support payroll operations across both LHCSA and CHHA departments, with cross-training to ensure coverage and continuity
Collaborate with Payroll, HR, and Operations teams to resolve payroll discrepancies and escalate issues as needed
Maintain accurate and confidential employee payroll records in compliance with agency policies and regulatory requirements
Assist with payroll audits, reporting, and administrative tasks as assigned
Ensure compliance with federal, state, and local labor and payroll regulations
Qualification
Required
Bachelor's degree; major in Business Administration, Human Resources, Accounting, or Finance
Bilingual ability to speak, read, and write fluently in English and Spanish
Minimum of 2 years of experience in payroll, customer service, or administrative support
Strong customer service and communication skills, especially when supporting a large aide population
High attention to detail and ability to handle sensitive and confidential information
Proficiency in payroll systems, HRIS platforms, and Microsoft Office (Excel, Outlook, Word)
Ability to multitask, prioritize, and work effectively in a fast-paced setting
Preferred
Home health care experience
Experience with LHCSA and CHHA environments
Benefits
Employee Recognition Programs: We acknowledge and celebrate your contributions.
Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
Employee Assistance Program: Supporting the well-being of you and your family.
Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.
Company
Personal Touch Home Care
Personal Touch Home Care is an home health agencies offering Medicare services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Yitzy Hollander
CFO
Patti Malm
COO, Certified Operations
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