Zones, LLC · 11 hours ago
Level 1 AV Engineer
Redmond, WA
Full-time
Onsite
Entry Level
$80K/yr - $80K/yr
1+ years expZones, LLC is a global solution provider of end-to-end IT solutions, specializing in various services including Digital Workplace and Managed Services. They are seeking a dedicated Level 1 AV Engineer to provide exceptional audio-visual support for executive briefing rooms, focusing on installation, troubleshooting, and maintenance of AV systems.
Cloud InfrastructureCyber SecurityInformation ServicesInformation TechnologyInternet of ThingsSoftware
Responsibilities
Assist in the installation, configuration, and calibration of AV systems for executive briefing rooms, including projectors, screens, microphones, cameras, and control systems
Ensure that all AV equipment is properly set up and integrated within the room’s infrastructure
Provide first-level technical support by diagnosing and troubleshooting AV-related issues in the executive briefing room
Perform regular maintenance, software updates, and ensure systems are fully operational
Replace faulty equipment and components when necessary, ensuring minimal downtime for critical meetings and presentations
Deliver excellent customer service by engaging with executives, staff, and guests to ensure smooth AV system performance during meetings and presentations
Act as the primary point of contact for users needing AV assistance, providing on-site support in a professional manner
Monitor the health and functionality of AV systems, reporting on any issues or potential improvements
Keep accurate records of service logs, repairs, and preventive maintenance tasks
Collaborate with senior engineers and AV teams for escalated issues and project support
Assist in training staff on basic operation and best practices for AV systems
Qualification
Required
Associate's degree in a relevant technical field or equivalent experience in AV systems, electronics, or a related area
1+ years of hands-on experience with AV installations, configuration, and troubleshooting (preferably in corporate or executive settings)
Experience with Surface Hub, Msft Teams and Remote Device Management
AVIXA Certified Technology Specialist (CTS) or similar certifications
Crestron, Extron, or AMX certifications
Familiarity with AV equipment such as projectors, microphones, speakers, cameras, and control systems
Basic knowledge of AV signal flows and cabling
Proficiency in using AV control systems and software (e.g., Crestron, Extron, AMX)
Understanding of network-based AV systems (IP-based AV control, video conferencing, etc.)
Strong communication skills and customer service orientation
Detail-oriented and able to manage multiple tasks effectively
Ability to work independently and as part of a team in a fast-paced environment
Professional demeanor, especially when interacting with executive-level personnel
Must be able to lift and carry AV equipment (up to 40 lbs) as needed for installations and repairs
Benefits
Medical, dental and vision coverage
Life insurance
Disability insurance
Voluntary accident, hospitalization and critical illness insurance options
A 401(k) plan with matching provision
Paid time off
Personal sick leave
Company
Zones, LLC
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.
1001-5000 employees
H1B Sponsorship
Zones, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.7M2009-04-02Debt Financing· $0.7M
Leadership Team
Yehia Maaty Omar
Chief Executive Officer
Saad Ayub
SVP, Chief Digital and Innovation Officer
Recent News
MarketScreener
2025-10-17
Company data provided by crunchbase