Garner Health · 18 hours ago
VP, Revenue Operations
Garner Health is a fast-growing healthcare technology company focused on transforming the healthcare economy. They are seeking a VP of Revenue Operations to lead and optimize the operational infrastructure supporting their Sales and Client Management teams, ensuring consistent execution and strategic enablement throughout the customer lifecycle.
Big DataBusiness IntelligenceEmployee BenefitsHealth CareMedical
Responsibilities
Design and own the operational infrastructure that supports a complex, broker-led selling motion (e.g., Aon, Mercer, WTW) alongside direct and alliance channels
Lead the forecasting and capacity modeling for the entire commercial engine
Own and evolve the day-to-day workflows for the Revenue organization to ensure a high-bar, consistent execution across the full customer lifecycle
Establish the "source of truth" by defining and governing the core metrics that measure departmental health, from top-of-funnel engagement to NRR
Lead the strategy for continuous professional development, ensuring the team is supported by a rigorous training and certification ecosystem that maintains our high-bar SME standards
Maintain a centralized, up-to-date knowledge base to ensure the Revenue team has the most current strategic and product information at their fingertips
Act as a technical thought-leader to evolve our tech stack (Salesforce, Outreach, ZoomInfo, etc.) into a sophisticated platform that tracks complex channel attribution and renewal lifecycles
Proactively identify and deploy new technologies or systemic improvements that keep Garner’s operational infrastructure ahead of our scale
Qualification
Required
Bachelor's Degree
10+ years of experience in Revenue or Commercial Operations in a SaaS or technology business
Proven experience leading Revenue Operations within a high-growth environment that has reached or exceeded $500M in ARR
Mastery of complex, non-direct sales motions (e.g., channel-led, consultant-driven, or partner-heavy environments)
Deep expertise across the full customer lifecycle, with a track record of driving operational efficiency in both high-velocity new-logo acquisition and retention motions
Ability to drive adoption of new systems and processes across a diverse, high-performing revenue team
Track record of building and maintaining world-class teams; you are a skilled recruiter, mentor, and coach who prioritizes talent development
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Benefits
Flexible PTO
Medical/Dental/Vision plan options
401(k) with company match
Flexible spending accounts
Teladoc Health
Company
Garner Health
Garner Health is a technology-driven platform providing healthcare services and helping people search for doctors.
Funding
Current Stage
Growth StageTotal Funding
$61.3MKey Investors
RedpointFounders Fund
2021-12-14Series B· $45M
2021-02-03Series A· $12.5M
2020-01-13Seed· $3.8M
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