Martindale-Avvo · 10 hours ago
Account Manager
Seattle, WA
Full-time
Onsite
Entry, Mid Level
$50K/yr - $50K/yr
2+ years expMartindale-Avvo is a leading provider of legal marketing solutions, passionate about transforming the legal marketing landscape. The Account Manager role involves managing and growing an existing book of business while delivering exceptional client service and driving revenue growth.
AdvertisingMarketingProfessional Services
Responsibilities
Manage an assigned book of business (approximately 300–400 accounts), serving as the primary point of contact for clients
Identify, pitch, negotiate, and close upsell and renewal opportunities across Martindale-Avvo products and services
Meet or exceed monthly revenue, upsell, and churn-reduction targets
Proactively handle and save customer cancellation inquiries through consultative problem-solving
Onboard and manage new customer accounts as assigned
Provide strategic, data-driven marketing recommendations to help clients optimize their profiles, advertising, and overall digital presence
Analyze performance metrics, historical trends, and reports to recommend growth opportunities and improve customer outcomes
Build and maintain long-term, high-level client relationships rooted in trust and value
Maintain high activity levels and accurate sales forecasts using Salesforce and internal tools
Develop deep expertise in Martindale-Avvo products, online marketing trends, and competitive offerings to confidently address objections and position solutions
Deliver a consistently high level of professionalism while complying with all company policies and ethical sales standards
Qualification
Required
Bachelor's degree or equivalent work experience
2+ years of successful B2B sales experience in a solutions-oriented environment; digital marketing experience is a plus
Strong consultative selling, negotiation, and closing skills (phone sales experience preferred)
Excellent written and verbal communication and presentation skills
Tech-savvy with experience using Salesforce, Google Workspace, and other business tools
Proven ability to build customer loyalty and long-term relationships
Exceptional organizational, time-management, and attention-to-detail skills
A positive, competitive mindset with a strong work ethic and desire to succeed
Benefits
3 weeks of paid vacation, sick time, and paid holidays
Medical, dental, and vision coverage. Life insurance
401(k) with company match
Commuter benefits, where applicable (including an ORCA card for Seattle employees)
Voluntary benefits, including pet, home, and auto insurance
Accessible, transparent leadership and employee recognition programs
Casual dress code
The Seattle office is dog-friendly and offers free snacks
Flexible spending accounts (FSA) for medical and dependent care
Short-term and long-term disability insurance
Life and AD&D insurance
Paid time off (PTO)
Paid holidays
Access to our Employee Assistance Program (EAP) and well-being coaching services
Discounted legal and financial services
Company
Martindale-Avvo
Martindale-Avvo provides marketing, advertising, pay per lead, and case management services to the legal industry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Deirdre Jensen
Human Resources Manager/ Business Partner
Recent News
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