Neighborhood Credit Union · 3 hours ago
Digital Experience Specialist I (Teller)
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrNeighborhood Credit Union is focused on providing excellent service to its members, and they are seeking a Digital Experience Specialist I to enhance both transactional and digital experiences in the branch. The role involves serving members' financial needs, advocating for digital channels, and ensuring a welcoming environment while performing various teller functions.
BankingFinancial Services
Responsibilities
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions
Helps control the flow of traffic at the branch while creating a pleasant, welcoming, and secure environment for all who enter
Provides world class service as they serve members through financial transactions and guide them with in-branch technology that may include:
Processing deposits to share, share draft, and other savings accounts
Monitoring deposit amounts and examining documents for endorsement and negotiability
Disbursing cash or check withdrawals
Providing official checks and credit card advances
Receiving loan payments and service charge payments for services
Processing transfers between accounts as required
Redeeming US Savings Bonds
Processing shared service center transactions
Strongly advocates Neighborhood Credit Union’s digital channels while educating members on the ease of utilizing these services
Actively markets and cross-sells current and new products and services of the credit union and educates members on the features and benefits of new, as well as existing services
Knowledgeable on the functionality of both Interactive Teller Machine and NEXT self-help kiosk technology
Assumes responsibility for establishing and maintaining effective, professional relationships with members
Ensures members’ requests and questions are promptly resolved
Maintains privacy of member account information
Follows all policies and procedures regulated by the credit union, including guidelines for preventing fraud and robbery, as well as governmental policies and procedures
Assumes responsibility for establishing and maintaining effective communication and positive working relationships with management and within the organization
Keeps Branch Manager informed of any significant problems or concerns
Assists other departments in meeting the needs of members, when necessary
Attends meetings as required
Assumes responsibility for related duties as required or assigned
Ensures branch supplies are maintained
Performs such other functions that might be needed from time to time and assists others to complete tasks and work assignments
Accurately balances transactions at end of business day
Qualification
Required
Assumes responsibility for the efficient, effective, and accurate performance of Teller functions
Helps control the flow of traffic at the branch while creating a pleasant, welcoming, and secure environment for all who enter
Provides world class service as they serve members through financial transactions and guide them with in-branch technology that may include processing deposits to share, share draft, and other savings accounts
Monitoring deposit amounts and examining documents for endorsement and negotiability
Disbursing cash or check withdrawals
Providing official checks and credit card advances
Receiving loan payments and service charge payments for services
Processing transfers between accounts as required
Redeeming US Savings Bonds
Processing shared service center transactions
Strongly advocates Neighborhood Credit Union's digital channels while educating members on the ease of utilizing these services
Actively markets and cross-sells current and new products and services of the credit union and educates members on the features and benefits of new, as well as existing services
Knowledgeable on the functionality of both Interactive Teller Machine and NEXT self-help kiosk technology
Assumes responsibility for establishing and maintaining effective, professional relationships with members
Ensures members' requests and questions are promptly resolved
Maintains privacy of member account information
Follows all policies and procedures regulated by the credit union, including guidelines for preventing fraud and robbery, as well as governmental policies and procedures
Assumes responsibility for establishing and maintaining effective communication and positive working relationships with management and within the organization
Keeps Branch Manager informed of any significant problems or concerns
Assists other departments in meeting the needs of members, when necessary
Attends meetings as required
Assumes responsibility for related duties as required or assigned
Ensures branch supplies are maintained
Performs such other functions that might be needed from time to time and assists others to complete tasks and work assignments
Accurately balances transactions at end of business day
Company
Neighborhood Credit Union
Neighborhood Credit Union is a banking and financial services firm that deals with lending loans, mortgages and other financial services.
Founded in 1930
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Frankeberger
Chief Financial Officer
Recent News
2025-10-23
Company data provided by crunchbase