First Fed · 9 hours ago
Loan Servicing Specialist
Port Angeles, WA
Part-time
Onsite
Entry, Mid Level
$21/hr - $41.63/hr
1+ years expFirst Fed is a local community bank on an exciting growth trajectory with a strong commitment to its customers and community. The Loan Servicing Specialist will perform duties related to loan servicing, ensuring compliance with regulations and providing quality customer service to both internal and external customers.
BankingFinanceFinancial ServicesMortgage
Responsibilities
Process assigned workload accurately and efficiently
Process customer account requests including transactions and account maintenance
Provide support to the Contact Center by providing quality customer service to internal and external customers
Maintain a current knowledge of new and existing products and services as well as various branch and operational procedures
Ensure compliance with federal and state regulations pertinent to this position. Complete annual training in a timely manner in accordance with regulations and internal policies and procedures
Maintain regular and predictable attendance
Perform related duties and responsibilities as required
Qualification
Required
High school diploma or certified equivalency
Outstanding customer service focus and ability to work effectively and collaboratively with others
Strong organizational skills, problem solving skills, and attention to detail
Must be able to multi-task in a fast paced environment
Excellent verbal and written communication skills
Proficient computer and 10-key skills
Develop and maintain a working knowledge of First Federal's products, policies, procedures, and systems
Typically requires one (1) year of experience in a customer service role for Loan Servicing Specialist I
Typically requires at least one (1) year of retail banking experience in an operations role and demonstrated ability to perform the job responsibilities for Loan Servicing Specialist I for Loan Servicing Specialist II
Typically requires three (3) years of retail banking experience in an operations role and demonstrated ability to perform the job responsibilities for Loan Servicing Specialist I and II for Loan Servicing Specialist III
Benefits
Medical, dental, and vision insurance
Paid time off
Retirement plans (401k with company match and Employee Stock Ownership Plan)
Gym membership reimbursement
Discounts on our banking products
Company
First Fed
First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.5M2021-04-15Series Unknown· $0.5M
Leadership Team
Curt Queyrouze
Chief Executive Officer
Geraldine Bullard
Interim Chief Executive Officer
Recent News
2026-01-09
2025-11-08
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