Torrid · 8 hours ago
Omni Operations Analyst
United States
Full-time
Remote
Entry, Mid Level
$83K/yr - $93K/yr
2+ years expTorrid is committed to cultivating a welcoming and inclusive culture. As an Omni Analyst, you will deliver analytics and reporting to support Store Operations and Retail Strategy, while evaluating processes and providing data-driven recommendations to improve business performance.
E-CommerceFashionLifestyle
Responsibilities
Partner with cross-functional stakeholders to define data needs, requirements, and priorities supporting both ongoing and ad hoc analysis
Analyze, QA, and mine data to identify trends, risks, and opportunities to improve omni-channel performance, store operations, productivity, and customer experience
Evaluate store-level operational performance to identify inefficiencies and develop data-driven business recommendations
Design and deliver clear, impactful reporting, dashboards, and visualizations to support decision-making across the organization
Create presentations that effectively communicate insights, recommendations, and business impact to Omni Operational Management and business partners
Support implementation of approved operational and omni-platform enhancements in partnership with Store Operations and cross-functional teams
Monitor store-level data on an hourly and daily basis to identify issues, risks, or exceptions and investigate as they arise
Manage omni operational processes including order flow, fulfillment oversight, at-risk order monitoring, and escalation support for stores
Serve as the primary point of contact for store escalations related to omni operations, fulfillment, and system issues
Maintain store configuration data including store hours updates, capacity changes, omni attributes, store group assignments, and new store setup
Coordinate emergency store closures, network outages, and operational disruptions as needed
Participate in data-driven projects and support ad hoc requests under the guidance of senior team members
Qualification
Required
2+ years of experience in a role requiring regular data analysis
1+ year of experience in retail, preferred
Must be proficient in using the Microsoft Office Suite required including intermediate/expert level Excel skills
Solid computer skills and able to navigate the internet well
Benefits
Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
Generous 50% employee discount and access to employee-only sales.
Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
Tuition reimbursement program
Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
Discounts on entertainment tickets and more.
Company
Torrid
Torrid is inspired by and designed specifically to fit the young, stylish woman who wears sizes 12 to 28.
5001-10000 employees
H1B Sponsorship
Torrid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (8)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$67M2025-06-24Post Ipo Secondary· $35M
2024-09-12Post Ipo Secondary· $32M
2021-06-30IPO
Leadership Team
P
Paula Dempsey
Chief Financial Officer
Recent News
2026-01-22
2026-01-21
2025-12-19
Company data provided by crunchbase